What are the responsibilities and job description for the Property Manager position at Hines?
Overview
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies for 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities
As a Property Manager with Hines, you will provide day-to-day operations management of the property while emphasizing positive response to concerns of tenants and meet the investment objectives of the owner. Responsibilities include, but are not limited to:
- Develop and maintain ethical, professional, and courteous relations with contractors and tenants.
- Manage and develop all property personnel.
- Train, mentor, and continually develop Assistant Property Managers.
- Negotiate contracts and supervise all contractor services related to the physical operation of the property.
- Manage all fiscal activities of the property and maintain full P&L responsibility.
- Develop, implement, and maintain a marketing and leasing strategy for both current and prospective tenants and collaborate with asset managers or owners to meet performance objectives.
- Serve as primary contact with owner and prepare special ownership reports as needed.
- Display in depth knowledge of building mechanical systems and collaborate with Chief Engineer on stationary engineering initiatives.
- Direct all emergency procedures including but not limited to:
- Establish and execute emergency plans and practice drills
- Monitor emergency equipment
- Lead and/or assist with evacuations, bomb searches and life safety alarms as deemed reasonable and prudent
- Act as fire/life safety director while assisting emergency authorities and response teams
- Ensure all government, industry, and company required programs are instituted and maintained within the property.
- Provide support to development group including, but not limited to: owner relations, quality control during construction, program development and building start-up.
- Represent Hines in selected business, community, and industry organizations (BOMA, ULI, CREN, CREW) and groups.
- Comply with all company and regional policies.
Qualifications
Minimum Requirements include:
Bachelor’s degree in business administration or related field from an accredited institution.
Two or more years of related management experience.
P&L responsibility and budgetary experience.
Successful completion of the Hines Property Management Program Training or equivalent real estate knowledge.
Interact with employees, visitors and contractors with poise and diplomacy.
Provide leadership to all property personnel.
Maintain a calm demeanor in emergencies.
Knowledge of ESG plans and processes
Working Knowledge of smart buildings and or new technology innovations in Commercial Real Estate.
Compose business letters, expositions, summaries, and reports, using proper format, punctuation, grammar, diction, and style.
Speak before an audience with confidence, using appropriate communication skills/style.
Demonstrate strong initiative and customer service orientation.
Establish and maintain a cooperative working atmosphere among staff.
Exchange ideas, information, and opinions with others to formulate policies and programs and/or arrive jointly at decisions, conclusions, or solutions.
Perform numerical and financial calculations.
Analyze and interpret various types of data in order to draw conclusions and solve problems.
Demonstrate proficiency in Microsoft Office software.
Knowledge of ESG plans and processes.
Knowledge about new innovations in Property Technology.
Work indoors approximately 95% of the time and outdoors 5% of the time.
Use olfactory, auditory, and visual senses to inspect building and detect emergency alarms.
On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings.
Ability to lift up to 25lbs.
Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters.
Transfer properties and work overtime as business needs deem appropriate.
- Compensation: $115,600 - $158,840; 10% bonus pool
Closing
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024.
¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.
We are an equal opportunity employer and support workforce diversity.
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