What are the responsibilities and job description for the Dispatch Supervisor/Route Planner position at Hire Velocity?
Dispatch Supervisor / Route Planner Job Description
Primary Responsibilities and Expectations:
- Execute company routing processes and procedures
- Schedule and dispatch driver route assignments
- Review and modify routes to improve efficiency
- Proactively monitor location and activity of drivers to ensure deliveries are executed as planned
- Communicate with customers and drivers to manage service expectations and identify problems
- Review and audit driver logs to manage DOT Hours of Service
- Update shipment data in company system
- Communicate with internal and external customers as needed via phone and email
- Conduct meetings with drivers to review previous day's activities including productivity, accidents, problems, results of any accident investigations, and to promote safety awareness
- Collect information on incidents/accidents that may occur and report to the safety team
- Other duties as assigned
Required Qualifications:
- Excellent communication and interpersonal skills (verbal and written)
- Strong attention to detail
- Strong organizational skills
- Ability to work in a fast-paced team environment
- High level of competency with office computer systems
- Experience with MS Office applications (Excel, Word, Outlook)
- Self-motivation and ability to work independently
- Strong knowledge of local geography and highway systems where drivers will be operating
- Working knowledge of DOT and Hours of Service (HOS) regulations
Salary : $55,000 - $62,000
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