What are the responsibilities and job description for the Bilingual Legal Intake Specialist position at Hire With Ease?
Drummond Law Firm is a thriving legal office just off the I-15 in Southwest Las Vegas. We are a small, friendly team that highly values its employees and clients, striving to create an upbeat yet professional atmosphere that allows for both hard work and enjoyment. We're currently searching for a Bilingual Spanish Legal Intake Specialist to greet our customers and act as the face of our firm to present and future clients.
An ideal candidate for this position would have strong communication skills in both Spanish and English, as well as the ability to demonstrate compassion and understanding. Having excellent follow-up skills, being comfortable with outreach, and strong attention to detail are essential.
If you exemplify these qualities and want to join our highly regarded law office, apply now!
DUTIES INCLUDE:
Answering phones - including assisting potential clients and current clients
Managing the status of potential cases
Following up on potential/prospective cases
Gathering information regarding potential cases
Scheduling appointments for potential clients
Collaborate with our attorneys to complete the initial consultation process
Perform administrative duties (calendar deadlines, organize case files, etc.)
Assist with other office tasks as assigned
DESIRED SKILLS & TRAITS INCLUDE:
Experience in a law firm or medical facility desired
Excellent verbal and written communication skills
Bilingual (English/Spanish) with full proficiency required
Highly detailed oriented
Positive attitude
Experience working with Word, Excel, and basic computer programs
Ability to always interact in a professional and courteous manner with clients and employees
Professional appearance required
Ability to successfully perform position requirements with excellent organizational, time-management, and prioritization skills required
Ability to work collaboratively within a team
Ability and willingness to adapt to changing business demands.
Team player with a positive, can-do attitude
REQUIRED EXPERIENCE:
High School Diploma or GED
Customer service and customer-facing experience
Sales experience desired
A front office and/or administrative experience
PAY & BENEFITS:
This is a full-time in-office position with an hourly pay range of $17-$19 per hour, depending on experience. Benefits include health insurance, paid vacation time, 401k with matching, and performance-based performance.
Salary : $17 - $19