What are the responsibilities and job description for the Document Clerk position at Hiregy?
- To provide administrative assistance to the teams by performing the following: Prepping and handling paperwork received for forfeitures, judgments, set asides and discharges; email/fax various form letters
- Execute and close transfers, prepare checks for posting fees
- Answer and handle inter-office incoming transfer bond calls
- Individually manage after-hours calls and agents’ requests for assistance
- Prepare agent's documents for imaging to be archived within the imaging system
- Retrieve imaged documents when proof is required
- Process journal entries to apply misc. credits and debits
- Prepare check requests for postings, make the necessary corrections when errors are detected
- Process incoming transfers during company hours: set up transfer in system to locate a posting agent, update all orders in the system
- Oversee and maintain communication with the requesting and posting agents until the transaction is completed
- Oversee and maintain communication with the requesting and posting agents until the transaction is completed and respond to the agents’ request for assistance
- Research and make decisions regarding borrowing of powers between agents and special requests
- Gather the supporting documentation for research on transfer errors
Requirements:
- 1-2 years of office and computer skills
- Customer service-related experience
*
- Proficient with Alpha and 10 key processing.
- Possesses the ability to plan effectively, stay organized, and handle multiple priorities while working independently.
- High school diploma or equivalent required
Job Type: Full-time
Pay: From $15.00 per hour
Schedule:
- 8 hour shift
Work Location: One location
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