What are the responsibilities and job description for the Quality Assurance Spec II position at HireRight?
About HireRight
HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, Tennessee, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.
Overview
The main purpose of the role is continuous service delivery quality improvement. Provide excellent customer service delivery through performing quality audits on the audits performed by our BPOs and internal teams, focused on the highest possible quality service for Clients.
Responsibilities
Qualifications
Requirements:
- Very good command of English (min C1)
- No prior experience required
- High school or equivalent
- Excellent written and oral communication skills
- Excellent organizational skills and attention to detail
- Strong computer skills, including internet, Word, Excel, Outlook and PC Based applications
- Confidentiality Standards
- Keen to learn
- Basic Knowledge of multiple fulfillment processes
- Problem solving skills
- Excellent analytical skills
What do we offer
Please submit resume/CV in English.
All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee.
