What are the responsibilities and job description for the Host position at Hiro 88 South Lincoln?
Job Overview
We are seeking a friendly and organized Host/Host to join our team. As the first point of contact for guests, you will play a crucial role in providing exceptional customer service and creating a positive dining experience.
Duties
- Greet guests with a warm welcome and seat them at their tables
- Manage reservations and walk-in guests efficiently
- Provide menus, answer questions about menu items, and take food and beverage orders
- Maintain cleanliness and organization of the host stand and lobby area
- Collaborate with servers and kitchen staff to ensure smooth operations
- Handle guest inquiries, comments, and complaints with professionalism
- Assist in setting up dining areas for service
Requirements
- Experience in a hospitality or restaurant setting is preferred
- Proficiency in using Point of Sale (POS) systems
- Excellent communication skills and phone etiquette
- Strong ability to multitask and prioritize in a fast-paced environment
- Knowledge of a POS is a plus
- Outstanding guest relations skills with a focus on customer service
Job Type: Part-time
Pay: $12.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $12 - $20