What are the responsibilities and job description for the Client Relations Associate position at HJ Staffing?
HJ Staffing is excited to invite dynamic and driven candidates to take a step forward in their careers by joining our client's team as a Client Relations Associate.
Responsibilities
As a Client Relations Associate you will constantly push the boundaries of what it means to provide a seamless experience for the client and potential clients, leading them on an exciting journey through Sesh's vibrant and innovative coworking spaces. Your responsibilities include:
Conducting engaging sales tours of our workspace
Processing payments for day passes and bookings with laser-focused precision
Managing meeting space reservations and calendar coordination
Showcasing your excellent communication skills to present Sesh's offerings to new leads
Identifying prospective customers and spearheading lead-generation initiatives
Expertly cross and up-selling our diverse products
Handling telephone calls with warmth and hospitality
Diligently documenting all client interactions and deals using Hubspot
Initiating Client Intake forms, collecting required onboarding information, and ensuring a smooth transition from lead to client
Distributing Welcome Kits and facilitating check-ins for all visitors at Sesh
Setting up meeting spaces for reservations and maintaining coworking space upkeep
Actively participating in all required Sesh team meetings
Promptly addressing members' needs and questions through various modes of communication
As our Client Relations & Growth Specialist, you will also be encouraged to bring your unique talents and experience to the table, adding value through additional duties relevant to your skills and expertise.
Skills and Qualities
To excel in this role, you'll need the following key skills and attributes:
Proficiency in Microsoft Outlook, Dropbox, Hubspot, Google Suites, Square, and Canva, and a familiarity with Apple products
Resilience in managing interruptions and returning to task
A growth mindset that inspires learning and development
Commitment to teamwork and collaboration
The ambition to seek out new leads and meet clients' needs
Exceptional verbal and written communication skills
EOE/DIS/VET
Salary : $19 - $20