What are the responsibilities and job description for the Community Manager position at HOA?
Homes of America (“HOA”), which was formed in 2020, is a nationwide owner and operator of manufactured housing communities. The firm is focused on opportunistically acquiring, improving, and operating manufactured housing communities in primary, secondary, and tertiary markets across the United States. Our leadership team has decades of experience acquiring, improving, and operating businesses and assets across a myriad of industries and asset classes. Homes of America is well on its way to becoming the country’s premier owner and operator of manufactured housing communities with one of the industry’s largest and most diverse portfolios. To date, HOA has invested in, and currently manages, approximately 13,500 home sites across 140 communities and 21 states.
As a Community Manager, you have an especially important leadership role to play not only with existing staff members, but with the residents of our communities as well. You are expected to perform regular operational tasks such as collecting rent, managing supplies and marketing materials, developing staff, and protecting all company assets. In addition to this, you are also the main advocate for the residents and will be the point person when it comes to resolving all complaints that come through your office. You must be able to make executive decisions when it comes to financial success and the over-all safety and conditions of your community.
Essential Functions:
- Manage inventory, marketing, and advertising plan
- Collect all rent monies to meet company delinquency expectations
- Maximize Community occupancy and leased home income
- Professionally resolve resident complaints and concerns
- Provide hands-on leadership and management to all Team Members
- Recruit, train and develop staff
- Create and maintain a positive community environment including resident activities
- Communicate and manage policies and procedures
- Create and ensure a safe work environment
- Protect and maintain company assets
- Control expenses
- Maintain professional behavior without interfering with the individual’s work, interrupting the work of another team member, or disturbing the quality of life for Community Residents
- Additional duties as assigned by Supervisor
- Duties subject to change, as deemed appropriate by Management
Required Skills and Experience:
- Excellent oral and written communication skills
- Must be initiative-taking, independent and able to work with minimal supervision
- Strong leadership and decision-making skills
- Demonstrated ability to motivate and manage staff performance
- Computer Skills including Microsoft Office software products
- 1 years’ experience in property management would be ideal, but not required
Job Type: Full-time
Benefits:
- Employee discount
- Referral program
Experience level:
- 1 year
Schedule:
- Monday to Friday
- On call
- Weekends as needed
Ability to commute/relocate
- Experience:
- Property management: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Property management: 2 years (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $50,000
