What are the responsibilities and job description for the General Manager position at Hockley Hospitality?
Marriott Leadership Experience a PLUS!
The General Manager is primarily responsible for directing and coordinating activities of the organization to obtain optimum efficiency and economy of operations and maximize profits. The General Manager functions as the primary strategic leader of the hotel with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance and sales and revenue generation. The General Manager analyzes business results and works with the leadership team to develop effective strategies to address needs. The General Manager makes key decisions and oversees execution, removing obstacles to success and insuring appropriate resources are available to achieve business results.
General Manager Essential Responsibilities:
- The General Manager plans, develops and implements company policies and goals.
- Coordinates activities of divisions or departments such as Sales, Human Resources, Engineering, Front Office, and Housekeeping to affect operational efficiency and economy.
- Directs preparation of directives to division or department administrator outlining policy, program, or operations changes to be implemented.
- Insuring brand standards are met with the objective of meeting or exceeding guest expectations; communicating follow-up actions to the team as necessary.
- Preparing an annual budget with appropriate department heads to ensure the smooth operations of the hotel, set financial goals and plan expenses.
- The General Manager monitors actual sales and revenues to determine variance and assess goal accomplishments
- Creating an environment in which all employees have the ability to reach their full potential
Minimum of 4 years experience as a Hotel General Manager in a select service hotel is required.
Key: A proven track record where performance exemplifies a high standard for excellence.
- Proven track record in delivering financial results.
- Proven track record of building a cohesive team and facilitating goal accomplishment.
- Proven track record of positive employee satisfaction scores.
- Understanding of all areas of hotel operations.
- Commitment to exceptional guest service.
- Strong communication and listening skills, excellent speaking, reading and writing skills
- Aptitude in financial management, financial reports and analysis
- Excellent leadership skills with a hands-on, lead-by-example work style
Job Type: Full-time
Pay: $65,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Waller, TX 77484: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- General Manager: 4 years (Required)
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: One location