CSR - Remote

Hodson Incorporated
Austin, TX Remote Full Time
POSTED ON 4/5/2023 CLOSED ON 5/31/2023

What are the responsibilities and job description for the CSR - Remote position at Hodson Incorporated?

TO APPLY: TEXT "SCHEDULE" TO 717__927__7051 TO GET A MEETING SCHEDULED ASAP

Our agency is searching for friendly and professional Representatives to join our team. As a Representative, you should be passionate about seeing the world and helping others do the same. This role involves planning holidays, suggesting travel destinations, maintaining client files, and managing large-scale events. In this position, your ultimate goal will be to keep our clients satisfied and loyal for future services.

The ideal candidate will be an excellent communicator with in-depth knowledge of domestic and international travel destinations. You should also possess outstanding negotiation and sales skills to succeed in this role.

Roles & Responsibilities

  • Arrange travel for business and vacation customers
  • Determine customers’ needs and preferences, such as schedules and costs
  • Plan and arrange tour packages, excursions, and day trips
  • Find fare and schedule information
  • Calculate total travel costs
  • Book reservations for travel, hotels, rental cars, and special events, such as tours and excursions
  • Tell clients what their trip will be like, including giving details on required documents, such as passports or visas
  • Give advice about local weather conditions, customs, and attractions
  • Make alternative booking arrangements if changes arise before or during the trip.

Qualifications

  • Must be at least 18 years of age
  • Must be able to effectively communicate with clients (strong sales background a plus)
  • Must have a smartphone with internet access, laptop or desktop recommended but not required
  • Personal travel experience is a huge plus, however not required
  • Previous experience in customer service or hospitality also a plus, but not required

TO APPLY: TEXT "SCHEDULE" TO 717__927__7051 TO GET A MEETING SCHEDULED ASAP

Salary : $42,000 - $62,000

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