Office Coordinator

Description

Hogan Overview

Hogan Assessment Systems, an international authority in personality assessment and consulting, helps businesses reduce turnover and increase productivity by hiring the right people, developing key talent, and evaluating leadership potential.  The Hogan portfolio of employee selection, development, and leadership tools are available in 46 languages across 57 countries. Since 1987, Hogan has worked with over 1,500 companies worldwide, and nearly half of the Fortune 100 companies.

Job Summary

This position is responsible for the general reception area with the core responsibilities of answering phones and directing calls.  In addition, this position performs a variety of clerical and administrative functions in support of the business.

Essential Responsibilities

• Answer multi-line telephone system, screen and direct calls, take and relay messages to appropriate personnel in a friendly and professional manner.
• Admit and greet visitors.
• Coordinate and maintain meeting areas for guests, and perform other building administrative duties as needed including kitchen maintenance, stocking and cleaning.
• Perform back-up printing, binding and shipping duties.
• Receive, sort and forward incoming mail.
• Coordinate and communicate opportunities for employees to attend external events.
• Maintain a professional, neat and organized appearance in reception and meeting areas.
• Make hotel and event reservations for guests and company events when needed.
• Assist other departments with overflow work as needed.

Please note this description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Requirements

Key Competencies
 

• Exceptional written, verbal and listening communication skills.
• High degree of discretion when dealing with confidential information.
• Knowledge of operation of standard office equipment and clerical procedures.
• Formal training in customer service and reception duties.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Exceptional organizational skills, ability to perform multiple tasks and prioritize them.
• Proficient with Microsoft Office: Word, Excel, Access and PowerPoint.
• Attentive to detail, takes initiative, reliable, high stress tolerant, multi-tasker, ability to work independently. 

 
Experience and Education Requirements

•  High School Diploma Required
• Two years’ experience performing general administrative and clerical duties

Work Environment/Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully meet the essential functions of the job. While performing these duties, the employee is regularly required to talk or hear, frequently required to stand, walk, use hands or finger, handle or feel; reach with hands and arms; lift up to 20 pounds. This position routinely uses standard office equipment. This position travels frequently. 

Work Authorization

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document upon hire. Hogan is an EEO/AA/M/F/Vet/Disability Employer