Technical Product Manager/Estimator

Description

SUMMARY OF JOB

Grow sales profitably through the accurate and timely quoting of new projects by working closely with customers, account managers and project managers.  Provides technical sales support and guidance to customers.  Compiles, analyzes and reports on all quotes in order to drive continuous improvement.

ESSENTIAL DUTIES & RESPONSIBILITIES

Quoting Projects:

• Identifies labor, material and time requirements by studying proposals, blueprints, specifications and related documents utilizing our “Labor Estimating Worksheet”
• Identifies specialty or advanced processing, tooling, or setup requirements based upon an understanding of our plating processes
• Speaks with customers to provide guidance on technical questions regarding the functionality of our coatings or processing requirements
• Prepares and submits quotes based upon analyzing proposals, requirements and by prequalifying requests
• Responds in a timely manner to telephone calls, emails and RFQ’s from customers and potential customers, Account Managers, website, or e-mails
• Ensures that work meets or exceeds our profitability goals
• Recognizes and communicates large opportunities to the Account Manager and the organization
• Allocates resources to opportunities based on attractiveness ratings
• Tracks and maintains cost/pricing information, compiling data base for future reference
• Develops analytical tools to enable more efficient manners of accurately quoting projects
• Recommends changes to current estimating techniques as required
• Works on liability issues with sales personnel and customers when issue is the result of pricing or onboarding concerns
• Serves as the gatekeeper determining what projects to accept and which ones to reject
• Other duties as assigned

Developing Customer Solutions:

• Identifies customer needs and budget requirements and facilitates the development of a customer-specific solution
• Communicates customer requirements to the internal team (including quality requirements, budget, and delivery needs)

Qualifications

EDUCATION, SKILLS & EXPERIENCE

• Bachelor’s degree or higher required.  Engineering or related technical field preferred
• Basic understanding of coating offerings and their engineering functionality preferred
• Experience in estimating and sales preferred
• Ability to read and interpret blueprints, technical documents, and industry specifications
• Must have a valid Driver’s license and satisfactory driving record and proof of insurance
• Ability to absorb and analyze large amounts of technical information
• Strong analytical skills to interpret and communicate ideas and results
• Strong listening, communication, and time management skills
• Estimating to be 30% of the day, 40% phone calls and emails, 30% project management
• Skilled in Microsoft Office, Word, Excel, Access. Microsoft CRM experience helpful

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions, fumes or airborne particles and chemicals.  Frequently exposed to moving mechanical parts.