What are the responsibilities and job description for the Scale Operator position at Holcim US?
Overview:
Holcim US, a leading supplier of quality, construction building materials in the United States, has an immediate opening for a Scale Operator to support operations in West Mifflin, PA. This position is primarily responsible for providing timely and accurate tickets to customers, ensuring the smooth flow of traffic across the scale, and assisting in the coordination of truck dispatch orders to ensure maximum efficiency of trucking.
Responsibilities:
- Coordinates truck dispatch to jobs with orders received from Dispatch office and operates computer to produce appropriate customer tickets.
- Verifies tickets for numbers, date and time accuracy.
- Sends transaction register and ticket copies to the main office on a daily basis.
- Transfers all files and ticket transfer files, at least twice daily.
- Answers phones and takes accurate messages
- Tares trucks (empty weight) on weekly basis, and records as appropriate.
- Maintains accurate records of tons sold by product.
- Maintains product knowledge necessary to answer customer questions.
- Performs housekeeping duties to ensure that the scale house is clean and orderly.
- Performs other administrative duties as assigned.
- High School Diploma or GED Equivalent
- A minimum of one (1) year of experience directly related to the abilities outlined
- Exceptional customer service skills
- Ability to multi-task and prioritize responsibilities
- Ability to add and subtract two-digit numbers, and to multiple and divide with 10's and 100's.
- Ability to maintain composure and tact when faced with difficult situations
- May require local travel to assist at other locations, or for training purposes.
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