What are the responsibilities and job description for the Hostess/Cashier position at Hole In The Wall Cafe, LLC?
```Overview```
We are seeking a friendly and customer-oriented individual to join our team as a Host/Cashier. As a Host/Cashier, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive dining experience. If you have a passion for hospitality and enjoy working in a fast-paced restaurant environment, we would love to hear from you.
```Responsibilities```
- Greet guests with a warm and friendly welcome
- Seat guests and provide them with menus
- Take reservations and manage the waitlist
- Answer phone calls and assist with inquiries
- Process guest payments using the Aloha POS system
- Maintain cleanliness and organization at the host stand
- Assist servers with various tasks as needed
- Provide excellent customer service and address guest concerns or complaints
```Qualifications```
- Previous experience in customer service, preferably in a restaurant or hospitality setting
- Strong communication skills, both verbal and written
- Familiarity with Aloha POS or similar point-of-sale systems
- Ability to multitask and work well under pressure
- Excellent organizational skills and attention to detail
- Knowledge of food service and guest relations best practices
At our establishment, we value teamwork, professionalism, and exceptional service. We offer opportunities for growth and development within our organization.
If you are passionate about providing outstanding guest experiences and thrive in a dynamic restaurant environment, we encourage you to apply for the position of Host/Cashier.
Job Type: Full-time
Pay: $13.00 - $16.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Oak Ridge, TN 37830: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $16