What are the responsibilities and job description for the Night Auditor position at Holiday Inn Express?
The primary purpose of the Night Auditor is to provide guests with an excellent hotel experience while functioning as the sole Front Office Associate during the overnight shift. The Night Auditor will be tasked with the following duties, responsibilities, and assignments:
- Maintain accurate accounts of cash, checks, and credit transactions ;
- Provide accounting support to the hotel by ensuring all revenues are posted to the correct department , balance the guest ledger on a daily basis and complete all necessary reports
- Handle confidential information, including guest records, with a high degree of integrity
- Address guest complaints, issues and/or requests in friendly and professional manner , taking initiative to resolve all issues and ensuring that all matters are resolved or escalated to the appropriate representative
- Provide reports to management about asset utilization and audit results
- Work proactively to recommend changes in operations and financial activities
- Manage daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report
Experience in Front Office, PBX, and Concierge preferred. Candidates must be able to work a flexible schedule including but not limited to: weekends and holidays. Candidate must be dependable. Candidate must possess excellent customer service skills and effective written and oral communication skills, also a working knowledge of computers and facsimile machines. Candidate should have the ability to multi task and the ability to handle stressful situations.
Job Type: Full-time
Pay: $10.00 - $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Night shift
- Overnight shift
- Weekend availability
Work Location: One location
Salary : $10 - $12
