What are the responsibilities and job description for the Manager, Shoreside Logistics position at Holland America Line?
Job Description
Logistics Manager-Ketchikan, AK
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.
We’re looking for an amazing Logistics professional to fill this role, which is based in Ketchikan, AK. The Logistics Manager will be a vital part of the Ketchikan Operations team, working with our incoming ships, third party vendors, and our operating teams across Alaska and Canada.
Here’s a summary of what Holland America/Princess is looking for in its Ketchikan Logistics Manager. Is this you?
Responsibilities:
Our highest responsibility, and therefore our top priorities, are always compliance; environmental protection; and the health, safety, and well-being of our guests, the people in places we visit, and our Carnival family, both shoreside, and shipboard. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/ .
Holland America Line and Princess are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Logistics Manager-Ketchikan, AK
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.
We’re looking for an amazing Logistics professional to fill this role, which is based in Ketchikan, AK. The Logistics Manager will be a vital part of the Ketchikan Operations team, working with our incoming ships, third party vendors, and our operating teams across Alaska and Canada.
Here’s a summary of what Holland America/Princess is looking for in its Ketchikan Logistics Manager. Is this you?
Responsibilities:
- Applies knowledge of federal, state and Company rules and regulations to manage the division’s logistics activities and operations.
- Manages projects related to operational planning and seasonal preparation. Continually reviews current processes for efficiency.
- Oversees allocation preparation, daily dispatches along with Dock Representative and Operations Supervisor daily duties.
- Coordinates with other local management to ensure compliance items are met.
- Serves as conduit and resource for customer service-related applications.
- Ensures policies and procedures are standardized and followed consistently.
- Coordinates communication with vendors and cruise lines related to tour details with assistance of the Division Manager.
- Prepares reports and analysis.
- Measures division’s performance against established goals and objectives.
- Assists with budget preparation, management, and presentation.
- Actively participates in recruitment, interviewing & hiring for all seasonal positions along with any directly assigned personnel.
- Responsible for the employment, supervision, performance management, salary administration, coaching, and training of directly assigned personnel.
- This job normally requires a professional level of knowledge in transportation services operations equivalent to that which would be acquired through the completion of a Bachelor’s degree. Demonstration of directly related work experience may be considered in lieu of the educational requirement.
- This job normally requires four years of progressively responsible positions in transportation services and operations.
- Current or the ability to obtain valid Alaska driver’s license with a clean driving record is required. A Motor Vehicle Report (MVR) will be requested.
- Must pass a pre-employment background check.
- Dedicated commitment to a diverse, equitable and inclusive work environment.
- Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
- Proficiency in the use of computer business applications, with working knowledge of computerized reservations systems, Tour Star and Excel is preferred.
- Ability to organize and prioritize work, maintain attention to detail while working both an independently and as a team in a fast-paced environment.
- Ability to clearly communicate, verbally and in writing, with all levels of employees, management and customers.
- Ability to work in a fast-paced environment with multiple tasks and external influences.
- Demonstrate an ability to maintain confidentiality.
- Commercial Driver’s License (CDL) certification is preferred. (This license may be obtained through Company sponsored class.)
- Ability to communicate, coordinate and collaborate with multiple divisions, departments, management, guests, and staff.
- Ability to support and comply with company policies, procedures, and guidelines including all company health and safety standards.
- Cruise and Travel Privileges for you and your family
- Health Benefits
- 401(k) Plan
- Employee Stock Purchase Plan
- Training & Professional Development
- Rewards & Incentives
Our highest responsibility, and therefore our top priorities, are always compliance; environmental protection; and the health, safety, and well-being of our guests, the people in places we visit, and our Carnival family, both shoreside, and shipboard. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/ .
Holland America Line and Princess are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
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