What are the responsibilities and job description for the Office Supervisor position at Holland Regional?
JOB SUMMARY
The Office Supervisor will manage activities and efficiently utilizes resources of office administrative staff and equipment in order to meet or exceed customer expectations and to achieve facility and company goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Supervise team to meet departmental goals and ensure policies and procedures are in compliance.
- Prepares and plans daily utilization of resources to ensure a consistent and efficient operation.
- Evaluate office production, revise procedures or devise new methods to improve efficiency of work flow.
- Manage supervisory responsibilities such as; hiring, training, performance appraisal, and employee development.
- Implement procedures and policies to ensure compliance with company practices.
- Utilize programs for training and education to motivate employees to improve performance and quality of work processes.
- Communicates with internal and external customers and suppliers as required to ensure a common understanding and establish customer/supplier relationships.
- Supervise the maintenance of office equipment as required to maximize productivity and minimize equipment down time.
COMPETENCIES
- Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
- Building Trusting Relationships - Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions.
- Collaborating - Working cooperatively with others to help a team or work group achieve its goals.
- Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that help them understand and retain the message; listening actively to others.
- Continuous Learning - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
- Initiating Action - Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.
- Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
BENEFITS
- Competitive pay based on experience
- Employee selected medical, dental, and vision coverage for you and your family
- PTO and paid holidays
- 401k Retirement Plan
MINIMUM REQUIREMENTS
- High School diploma or equivalent.
- Effective organizational, planning and prioritization skills.
- Proficient using MS Office applications (Word, Outlook, PowerPoint, and Excel).
- Excellent verbal, written and interpersonal communication skills.
- Demonstrated Leadership and supervisory capabilities.
PREFERRED QUALIFICATIONS
- Bachelor’s degree in transportation, business or related area.
- Knowledge of local applicable collective bargaining agreements.
- Experience in the transportation industry.
WORKING CONDITIONS
This job operates in a professional office environment indoors. Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
PHYSICAL DEMANDS
The position requires the ability to spend long hours sitting or standing while using office equipment and computers. Ability to perform repetitive tasks such as typing and keying. Occasional lifting, pushing/pulling, carrying 10 lbs of supplies and materials is required.
Yellow Corporation, along with all subsidiary companies, is an Equal Opportunity/Affirmative Action Employer