Retail Strategy Solutions Consultant

Holman is a global automotive leader that serves both commercial and consumer clients The Holman Way by always doing the right thing for our people, our customers, and the community since 1924. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the largest family-owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany.

Holman delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles, Holman is continuously Driving What’s Right.

Holman is currently accepting resumes for the position of a Retail Strategy Solutions Consultant.

What will you do?

Gain full understanding of the depth and the breadth of Customer Experience Journey Optimization from the preview of both the business and the field.
Responsible for supporting the development of the CXJO Strategy, leading critical thinking throughout the project both through support and thoughtful/ thought provoking questions.
Maintain a focus on the successful implementation of future processes and technologies alongside execution of projects both short term and long term throughout this journey.
Preparation for, advance planning for, and facilitation of critical meetings, both internal and external.
Coordination/orchestration of projects or commitments directly involving the strategy leaders and working groups.
Coordination/orchestration of projects or commitments to meet timely milestones and deadlines.
Document and monitor project activities and assistance in garnering appropriate resources for development, testing and ultimately go live of solutions for CXJO.
In-depth leadership on a number of simultaneous projects and priorities.
Independent leadership of special projects, including strategy deck development, monitoring working group activities and deliverable to communications about future product-and-organization direction.
Leading the development of key communications on behalf of the strategy and/or research in support of the initiative.
Proactively identifies issues that could impact the successful execution of the executive’s commitments.
Assist leadership with managing the entire portfolio of projects and the risk associated with each
Supports the needs of the strategy team and working groups in their ability to raise critical issues with the decision makers and receive needed responses, guidance and decisions.
Laisse with Holman Strategy Office to maintain appropriate reporting and process guidelines
Perform all other duties and special projects as assigned

What are we looking for?

5 years’ experience at Holman or in a prior strategy role at another organization;
Leadership experience preferred
Bachelor’s degree required, Advanced Degree a plus
Project management or quality assurance certification a plus
Breadth and depth of technical or functional expertise in own area of responsibility or department; may be acquiring knowledge of other related areas of departments
Experience developing and implementing processes, methods, and tools to increase efficiency and accuracy

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Salary : $95,000 - $120,000