What are the responsibilities and job description for the HTO - Rental Account Manager position at Holt Truck Centers of OK?
Job Summary: The Rental Account Manager will have responsibility for growing the long-term profitability of the Rental product lines through direct business to business sales. You will also be responsible for the account management of existing accounts in the areas of fleet planning and profitability. The position requires an aggressive, self-motivated individual with a strong sales aptitude and a desire to progress within the Company.
The incumbent in this position is expected to model the following practices daily:
1) Demonstrate alignment with the company's mission and core business values;
2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development
Essential Functions:
- Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission.
- Identify, pursue, and maintain a constant flow of potential customers that meet or exceed established quotas through prospecting, networking, and referral activities.
- Manage the Rental fleet’s utilization by maintaining strong relationships with local and regional customers and maintaining high product utilization.
- Provide solutions to customers regarding products, prices, availability, product uses, and credit terms.
- Maintain a constant flow of potential customers that meet or exceed established quotas through prospecting, networking, and referral activities.
- Manage the Rental fleet’s utilization by maintaining strong relationships with local and regional customers and maintaining high product utilization.
- Answer customers' questions about products, prices, availability, product uses, and credit terms.
- Recommend solutions to customer needs, based on customer interests.
- Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
- Establish credit, contract terms and delivery dates.
- Prepare quotes, and bids that meet specific customer needs.
- Identify prospective customers by using business directories, following leads from existing clients, rental departments, and other internal salespeople, as well as your own lot and dealership check.
- Monitor market conditions, product innovations, and competitors' products, prices, and sales.
- Be able to market to customers through face-to-face calls, email, and other forms of marketing.
- Record names, addresses, purchases, and reactions of prospects contacted.
- Maintain records of contacts, accounts, and orders.
- Performs other duties assigned.
Knowledge, Skills, and Abilities:
- Proven detail oriented and results-driven salesperson with the ability to prioritize and handle numerous tasks simultaneously.
- Advanced computer skills including Microsoft Word, Excel, Outlook, and PowerPoint required.
- Strong written/ verbal communication skills required.
- Ability to work independently and deal with people.
- Strong written/oral communication skills are required.
- Willingness to travel as necessary, work the required schedule, work at the location of the assigned territory.
Education and Experience:
- A high school diploma and/or GED is required; College degree preferred.
- Combination of education, training, or experience that provides the required knowledge, skills, and abilities.
- Three to five years of proven sales and customer service experience is desirable but not required.
Supervisory Responsibilities:
- None.
Travel:
- Travel required.
- Valid Driver’s license required.
Physical Requirements:
- Mobility of walking, standing, and bending is frequent.
- Dexterity, hearing and talking requirements are constant.
- Visual ability to detect situations of concern is constant.
- The employee will occasionally lift to and over 50 lbs.
Work Environment:
- The position is in the office environment, as well as duties performed outside.
- Exposure to heat, cold, dust and dirt.
Disclaimer:
Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)