Senior Associate, Lifecycle Automation

This Is Who We Are

Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are. Similar to our recipes, we recognize that variety is the spice of life; therefore, our employees also bring their uniqueness and color to our fantastic team. We’re eager to work with humble team players and pragmatic next-level thinkers to innovate on Home Chef’s offerings. 

Overview

This role will function as a production specialist supporting the development and execution of marketing campaigns to drive customer growth, retention, and reactivations for Home Chef.

Successful candidates will be process driven, detail-oriented,  and comfortable leveraging marketing automation technologies and data to deliver highly personalized, customer experiences.

Responsibilities

Lifecycle Marketing Operations

• Responsible for end-to-end execution of campaigns including production, implementation, and deployment across a range of multi-channel campaigns including email, sms, and push.
• Build highly dynamic, mobile-first emails connecting back-end data using AMPscript and data extensions
• Work closely with marketing managers to translate business objectives into actionable campaigns through the use of audience segmentation, A/B testing, and dynamic personalization based on subscriber attributes.
• Build and maintain automations, journeys, and API-triggered sends
• Perform thorough quality assurance on every campaign to ensure email and send accuracy
• Identify opportunities and make recommendations regarding new features made available with each Salesforce Marketing Cloud release

Marketing Data Segmentation:

• Create segmentations using a combination of SQL queries and third-party tools (DESelect)
• Respond to integration issues and work closely with team members on operations and development

 

This position requires 0-10% travel. 

Qualifications

The requirements listed below are representative of the knowledge, skill, ability and/or other characteristics needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.

• Completion of a four-year degree program in a related field
• 2 years of hands-on experience using a marketing automation platform, preferably Salesforce Marketing Cloud
• Intermediate proficiency in HTML and CSS
• Strong preference to have experience in AMPscript
• Experience with list segmentation and working with large data sets
• Experience with Push and/or SMS is a plus
• Experience in supporting end-users, requirements gathering and documentation
• Analytical mindset with excellent attention to detail
• Strong interpersonal skills and a demonstrated track record of enabling repeatable processes

Salary Range: $65,000 - $75,000

More About Us

Perks and benefits:

• Comprehensive Medical, Dental, and Vision Insurance – benefits start the 1st day of the month following your start date
• Company-paid Life Insurance, Short Term Disability, and Long Term Disability
• 401(k) Employer match
• Flexible spending accounts (FSA) for qualified Medical, Dependent Care, Parking, or Transit expenses
• Flexible paid time off (PTO) policy, holidays and sick time
• Generous Parental Leave
• State-of-the-art office in the historic Old Post Office building in downtown Chicago, close to multiple Metra and CTA options, and amenities such as a food court, onsite gym, and communal rooftop space
• Discounts on Home Chef meal kits and at Kroger stores
• Casual dress in a fun, friendly, and collaborative work environment

Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!

 

How We Work Together

 

We are humble team players. We are warm and gracious with team members and customers. We seek feedback to improve ourselves - and respectfully listen to and accept input.

 

We are pragmatic next-level thinkers.We come up with novel and unique ideas. We explore new strategies to avoid being constrained by conventional thinking.

 

We take ownership.We approach ambiguous problems, prepared to dive in, get curious, and learn more. We are results-driven, always challenging ourselves to exceed goals.

 

Be at Home at Home Chef

We all show up authentically at Home Chef. Our team includes individuals with a variety of identities, backgrounds, and perspectives. You can trust that you’ll be able to bring your whole self to an inclusive and enjoyable workplace.

 

We welcome people of all races, colors, religions, national origin or ancestry, sex (including sexual identity), age, physical or mental disabilities, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged/sealed convictions, or any other legally recognized protected basis under federal, state, or local law.

 

Home Chef is committed to the full inclusion of all qualified individuals. As part of this commitment, Home Chef will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact our People team at hr@homechef.com.

 

Home Chef is an equal opportunity employer.

 

To view the California Applicant Notice click here

Salary : $65,000 - $75,000