What are the responsibilities and job description for the Host position at Home Team BBQ on the Peninsula?
Job Description:
Under supervision of the General Manager, warmly greet and escort guests to tables. Ensure accurate and fair guest placement that benefits both the service staff and the individual guest experience. Take reservations if going on a wait. Assist in monitoring the guests' needs and in all phases of the operation. Maintain and support service.
Duties and Responsibilities:
- Be mindful of scheduled events, and future happenings at all Home Team locations.
- Be mindful of restaurant atmosphere, menu selections and price range.
- Maintain knowledge of menu items, specials, 86'd items, liquor brands beers and non-alcoholic selections available in the restaurant.
- Maintain complete knowledge of table/seat/station numbers, proper table set-ups, room capacity, hours of operation, price range and dress code of the restaurant.
Knowledge, Skills, and Abilities:
- Knowledge of local activities and attractions appropriate for customers.
- Ability to communicate with proper grammar in English.
- Ability to provide legible communication.
- Ability to compute basic mathematical calculations.
- Some experience in similar position dealing with the general public.
- Ability to use POS system.
Physicality Requirements:
- 100% - Stands during entire shift.
- 75% - Reaches, bends and stoops frequently.
- 20% - Carries 20 lbs. highchair about ten times per shift. over medium distances (20-30 feet).
- 50% - Verbally communicates with quests and phone.
Disclaimer:
This above job description in no way represents a contract for employment. As with all positions at the company, employment is considered "at will" or voluntary on the part of the company and the employee. Employment is not for a set period and may be terminated by either party with or without notice.