What are the responsibilities and job description for the Houseman position at Home2 Suites DuPont?
Title: Houseman
Department: Housekeeping
Supervisor: Executive Housekeeper
PRIME DIRECTIVE: Safety, satisfaction and guest comfort is our only goal. Every employee, regardless of his or her position, accepts responsibility for every aspect of hotel operations.
SUMMARY: Responsible for maintaining the cleanliness and general appearance of public areas and corridors of the hotel while also providing assistance to guests and other employees as requested, including transportation.
SERVICE: Each employee will ensure they provide excellent and consistent service through individual brand service delivery plan.
ESSENTIAL FUNCTIONS:
1. Maintain first impression of the hotel to include the trash pickup, portico maintenance, front entry, and all guest corridors on the main floor to include guest amenity areas.
2. Clean furniture, elevators, glass, planters, etc. in public areas such as the lobby, pool, fitness center, meeting room, and public restrooms.
3. Sweeping and vacuuming floors, hallways, and stairwells.
4. Pulling linen from guest rooms as needed.
5. Remove trash and dirty linens from room attendant carts.
6. Report maintenance problems.
7. Spot clean walls, carpet, light fixtures, etc.
8. Delivering special requests items such as cribs, rollaways to guest rooms.
9. Deliver valet laundry and mail or packages.
10. Assist guests with luggage or other personal belongings.
11. Handle meeting set up and break down, as assigned.
12. Provide information to guest about hotel services, facilities, and other amenities
13. Provide information to guests about local attractions and services.
14. Assist with answering hotel phone system when necessary and assisting with reservations.
15. Know and follow hotel emergency procedures.
16. Drive defensively and safely when driving the hotel van. Always wear your seat belt. Use the van only for company business.
17. Provide assistance to the Front Desk, as requested.
18. Practice safe work habits, particularly with regard to lifting techniques.
19. Maintain a clean and safe van for guest transportation.
20. Maintain vehicle log sheet and schedule.
21. Attend and participate in monthly department meetings. Carry out any reasonable request by Management.
22. All employees are required to wear proper Personal Protective Equipment (PPE) according to Federal, State or Local mandate, Brand standards or hotel policy.
23. All employees performing work in the hotel public space will adhere to strict cleaning and social distancing guidelines.
24. Carry out any reasonable request by management.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Shift:
- Evening shift
Ability to commute/relocate:
- DuPont, WA 98327: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Cleaning: 1 year (Preferred)
Work Location: In person
Salary : $32,300 - $40,900