Senior Product Manager for Banking

About Homebase

Our mission is to make hourly work easier for local businesses and hourly workers. Homebase currently serves more than 100,000 small (but mighty) businesses with everything they need to manage their hourly teams: employee scheduling, time clocks, payroll, team communication, hiring, onboarding, and compliance. Just don’t call us “Human Capital Management.” We have built tools for the busiest businesses, so owners and employees can spend less time on bullsh*t and more time on what matters. The Homebase team brings small business expertise from Intuit, Square, OpenTable, Yelp, Gusto, and First Data. Homebase is backed by leading venture investors Bain Capital Ventures, Baseline Ventures, Cowboy Ventures, Khosla Ventures, Plus Capital, and GGV Capital.

We’re proud of our team

John and Rushi started Homebase in San Francisco in 2014 with our time clocks and scheduling software. Since then, we’ve grown our diverse workforce to over 250 employees Worldwide and scaled our products to serve over 100k businesses and 1 Million of their employees. Homebase was named Best in Business by Inc. Magazine in 2020, and Homebase Payroll was listed by FIT Small Business as the Best Payroll Software for Hourly Teams in 2022! For more updates, follow us on LinkedIn, and learn more on our careers site.

We stick to our values

• In service: We are here to make life better for local businesses, managers, and hourly workers. Everything we do is to serve them.
• No day wasted: Our mission is big, so we act with urgency in everything we do. We find creative ways to test ideas and learn today so that we focus on the right things tomorrow.
• Purple standard: We don’t choose between doing it quickly and doing it right. We believe in craftsmanship and signing our names to work that we are proud of.

The Senior Product Manager Role

As Homebase’s Senior Product Manager focused on our new Banking products, you will bring our Banking product to market and ensure its success and growth with our users. You’ll be trusted to enhance the employee experience through Banking which will improve user activation and retention as we scale beyond our one million employee users! 

Your empathy and independence of thinking are key traits that will help you successfully launch this new employee-facing Banking product. You will work closely with and report directly to our Director of Product, Jae Leeholland. 

Jae’s team operates by Dan Pink’s Three Elements of Motivation:

1. Autonomy: you have a willingness to take ownership of your products and be autonomous
2. Mastery: you possess a deep understanding of quality product management 
3. Purpose: you care a lot about what your team is setting up to launch: Banking services for hourly workers

At this time, we are remote-first and only hire candidates in our hubs: Atlanta, Austin, Denver, Houston, Los Angeles, San Francisco, and Toronto, ON, Canada, to foster collaborative local teams.

In your first 30 days...

You will meet our entire team and be trained on Homebase’s product suite and operating philosophies. We will educate you on how our products are currently used, you’ll learn our plans for the Banking product, and you’ll also start discussions with key stakeholders to align on our product roadmap.

By 60 days...

You’ll begin working with cross-functional technical teams to discuss and plan for product development to serve our employee users. You will already be up to speed on our product, customers, and goals, so you will start crafting development plans for the Banking product and associated features.

By 90 days and beyond...

You will become autonomous in your role and be actively contributing to the product roadmap through hands-on work and proper prioritization and delegation. Banking will start to take shape; Homebase will see increased employee activation and retention, and lesser user dependency on CS because of your contributions!

How you’ll add value at Homebase:

• Launch our Banking product and associated features
• Drive qual/quant research and analysis to formulate strategy over the year and beyond
• Research & identify market trends & opportunities
• Influence company-wide vision and position
• Develop a partner strategy to drive awareness and adoption in turn influencing our business model
• Influences company-wide processes and templates
• Foster collaboration and communication across the company
• Clearly define team members’ areas of ownership and achievable goals
• Effectively communicate product strategy and goals to your team
• Balance resource allocations and tooling investment to achieve desired company goals
• Cross-collaboration with other teams
• Hire and manage a diverse team to help achieve Homebase business objectives and foster career growth
• Create an inclusive work environment through transparent feedback loops

You’ll be successful here if you:

• Bring 5 years PM experience with 3 years in FinTech space and building mobile products
• Possess an ability to take a unique software product from 0 to 1 (for users in the millions)
• Are comfortable with running your own data analysis to pull insights 
• Can collaborate smartly with BizOps Data Analysts to pull insights to inform product strategy
• Care about the livelihoods of small business customers
• Can collaborate cross-functionally with various technical and business stakeholders
• Are curious, always questioning the status quo
• Have high judgement and competency with data analysis
• Drive for results and remain outcome-focused
• Are always learning from customers, competitors, the market, your peers, and data
• Can effectively organize, plan and execute on your priorities
• Are collaborative and inclusive of diverse perspectives so long as they serve the customer
• Communicate clearly and concisely
• Are adaptive and consistently embrace change
• Aren’t afraid to try, fail, iterate, repeat

We also appreciate (but don’t require):

• A background in banking!

What We Offer You

• Generous accrued PTO
• Health, Dental & Vision Insurance 
• 401(k) with 4% match 
• Stock Options - Everyone is an owner
• Fun Team Activities
• A dynamic, well-connected, productive team who have found new ways to connect and have fun despite social distancing

At Homebase, we value our differences, and we encourage all to apply. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Homebase is proud to be an equal opportunity employer and participant in the U.S. Federal E-Verify program.