Backroom Coordinator

Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.

Posting Notes: HomeGoods Store 0311 || 1109 Brook Forest Avenue || Shorewood || IL || 60431

Job Summary:

Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.

Responsibilities:

• Role models exceptional customer service
• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
• Takes an active role in training and mentoring Associates on established merchandising and processing principals utilizing appropriate company resources and tools
• Ensures merchandise is properly tagged, hung, secured, and coded per company guidelines
• Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
• Ensures Associates execute tasks and daily activities in accordance with store plan; reprioritizes as needed
• Monitors and measures productivity of team and coaches as necessary
• Organizes and rotates back stock for easy replenishment
• Maintains and upholds merchandising philosophy and signage standards
• Maintains all organizational, cleanliness and recovery standards for the backroom area according to established company procedures
• Ensures compliance with recycling and, where applicable, hazardous waste programs
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates
• Provides and accepts ongoing recognition and constructive feedback
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs during customer interactions
• Supports and participates in store shrink reduction goals and programs
• Promotes safety awareness and supports maintenance of a risk-free environment
• Performs other duties as assigned

Requirements:

• Able to work a flexible schedule to support business needs, including nights and weekends
• Superior organizational skills with attention to detail
• Capable of handling multiple tasks at one time
• Ability to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors to accomplish tasks
• Capable of lifting heavy objects with or without reasonable accommodation
• Strong communication skills
• Ability to train others
• One year retail and 6 months of leadership experience

At HomeGoods, we embrace the unknown⁠ - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.

Discover Different means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: HomeGoods Store 0311 || 1109 Brook Forest Avenue || Shorewood || IL || 60431