Customer Assistant

Rocket with us, wherever you want to be - Remote-first opportunities

We are a rapidly growing $100M real estate tech start-up based in San Francisco. After closing a major seed/series A round, we are rapidly expanding our team. We believe talent is not restricted by physical location and we want to make sure our team members can work from wherever they feel the most productive. Join us if you are passionate about tech, real estate, and people!

Who are we?

HomeOptions strives to revolutionize the real estate space in the United States. Consumers today are not given what they deserve. Hidden transaction fees, humongous marketing dollars spent on digital marketing, big commission going into pockets of businesses… We are here to change that - HomeOptions will give our customers back as much cash as possible. Visit homeoptions.com to know more about us!

Who are we looking for?

We are looking for an experienced Customer Assistant to join our growing Sales Team. You will support the success of efforts at HomeOptions by providing support to our team, clients, and company. Someone who is comfortable working in a commission-driven environment with uncapped earning potential. You have a curious nature that drives you to learn new things and you value collaboration with a diverse group of people.

The role:

Customer Assistant

Responsibilities:

• Engage eligible homeowners through phone, text, and email conversations
• Understand client needs and quickly build trusting relationships with new and existing clients
• Optimize and develop current and new sales strategies
• Work collaboratively with our operations team to ensure the collection of all necessary customer data
• Work across functions to optimize business processes
• Remain available at scheduled times to call inbound leads

Job Qualifications:

• You will be required to complete and receive a Real Estate Salesperson License; this process typically takes no longer than 3 months or 135 hours and all learning and examination expenses will be covered by us
• Previous sales experience is a plus
• We welcome students currently studying or who have completed a Diploma or Undergraduate Degree
• Must be able to convey information in an efficient manner
• Strong organizational skills and the ability to multitask
• Strong communication skills and a team player
• Experience in commission environments is a plus
• Ability to work PST hours

Why Work for us?

• We’re remote, always
• Company laptop, team lunches, offsites, and perks!
• An opportunity to join a fast-growing start-up early on
• Inclusive, dedicated team of people who are passionate about their work and great at what they do

Job Types: Full-Time, Contract

Salary: $15/hour Commission Bonuses

Hours:

• 25-35 hours per week
• Weekend availability

Equal Opportunity Employer:

HomeOptions is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Accommodations:

HomeOptions is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and The Americans with Disabilities Act (ADA).

Job Types: Full-time, Contract

Pay: From $15.00 per hour

Benefits:

• Flexible schedule

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Work Location: Remote