Club Onsite Manager - Part Time

Under the direction of the Board of Directors, the Executive Director is accountable for managing the operations of the community Homeowners' Association ("Association"), as required in the governing documents, applicable state law, and the HomeRiver Group agreement to: achieve targeted financial and service levels; create social opportunities that enhance the quality of life, sense of community and belonging for its residents; and maintain owners' property values.

Duties and Responsibilities

• Manage Association staff by communicating expectations; providing tools, training and resources; giving recognition and feedback on performance; and leading by example.
• Complete tasks in a timely and effective manner; and be fully engaged in delivering an exceptional client and owner experience.
• Ensure the timely and accurate handling of architectural requests by overseeing the reviewing of applications for completeness; notifying owners of required documents if not complete; inputting non electronic applications into web portal if appropriate; and notifying homeowners of board decisions.
• Ensure safe, secure and guest focused access and movement of vehicles, pedestrians, and watercraft into and around all areas of the property
• Ensure all Association buildings, amenities, landscape, and other common areas are maintained cost effectively and kept operational in a clean, safe, attractive, environmentally friendly, and compliant condition
• Contribute to owner/stakeholders' positive perception, knowledge and image of the Association by: handling inquiries, requests, complaints and disputes in a timely, accurate and guest-focused manner and preparing and distributing information in timely, engaging, readable and appropriate method (such as Newsletter, website, email, or letter).
• Ensure timely and cost effective services by identifying needs; specifying requirements (using an RFP when required) and seeking prices in line with purchasing guidelines
• Ensure the on time, on budget completion of special projects that meet agreed objectives by confirming briefs, developing and implementing project plans, tracking progress and reporting on same.

Knowledge and Skills

• Working knowledge of federal and state laws, Association CC&Rs, Bylaws, and other documents governing the operation of community
• Comprehensive knowledge of management practices, accounting procedures, personnel practices, contract management, facilities and association maintenance, association communications, and risk
• A strong financial background with substantial experience in budget
• Excellent people skills and proven ability to maintain working relationships with developers, boards, homeowners, vendors, staff, and fellow
• Computer Skills: Word, Excel, Outlook, PowerPoint, and Database
• Extensive knowledge of the principles and practices applied in the operation and maintenance of a full-service clubhouse, food & beverage, event management, and other recreational

Education, Certifications, and Experience

• CAM License in the state of Florida
• High school diploma required and an Associates degree with concentration in business preferred, or equivalent combination of education and experience
• 3 years Onsite Community Association Management experience
• A valid driver's license with proof of insurability

Interpersonal and Communication Skills

• Must have strong interpersonal skills and drive to provide superior and superlative customer service to all parties
• Self-starter attitude with the ability to prioritize and handle multiple assignments, exercise sound judgement, and take ownership of projects and decision making without constant direct supervision
• Team player with strong work ethic, pro-active orientation, above average communication and follow up, is assertive, and highly accountable, with a mature and positive attitude

ABOUT HOMERIVER GROUP

Our exceptional employees enjoy a fun and rewarding team culture. We treat each other with respect, sensitivity, and consideration. Employees also enjoy competitive pay and generous benefits. Our belief is that happy employees will provide the best service to our clients and customers.

READY TO JOIN OUR BUSINESS TRANSFORMATION TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for the Senior Project Manager position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

HomeRiver Group is an Equal Opportunity Employer