What are the responsibilities and job description for the Parts Counterperson position at Honda of Frontenac?
Honda of Frontenac is actively seeking a full time parts counterperson.
Responsibilities and Qualifications:
- Assist all customers (external and internal) in selecting required parts in a friendly, professional, and efficient manner
- Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed
- Review body shop estimates to be sure the parts that are ordered are correct and all pricing matches the estimate.
- Pull and fill orders from stock
- Stock the shelves
- Put away the daily stock order in the correct bins
- Notify parts manager of out-of-stock parts
- Keep service advisors informed about parts from other dealers/retailers.
- Pull orders and ensure sure all parts are tagged with customer names and job number
- Follow department policy and instructions on the special ordering of parts
- Receive payment from retail and wholesale customers if applicable.
- Excellent communication and customer service skills, and able to maintain a professional image and demeanor
- Ability to multi-task in a fast paced environment
- Automotive dealer experience; Honda preferred.
- Strong computer & phone skills
- High school diploma or GED
- CDK experience is a plus
- Must be at least eighteen years of age
- Must have a valid Driver’s License
- Must be able to pass background, drug, and driving record tests
Benefits
- Medical, Dental Insurance
- Competitive industry pay
- 401K Plan Match
- Paid time off and vacation
- Friendly work environment
- Growth opportunities
- Saturday Lunches
- Family owned and operated
- Long term job security
- Opportunity for advancement
- Discounts on products and services
Here at Honda of Frontenac, we have a growing parts department and are looking for that counterperson that will help take us to the next level. We pride ourselves in hard work, relationships, and providing a very friendly dealership atmosphere. If you have any other questions, please feel free to call the Parts Manager, Nick at 314-817-2450, or email at ncatalana@hondafrontenac.com. Thank you.