What are the responsibilities and job description for the Coord II (100114) position at Honda?
Job Purpose
The Assistant Branch Supervisor is responsible for the branch production and leadership in all areas of operations, member service, business development and lending, to ensure our members receive a high level of service while ensuring that all business, regulatory, and production requirements are met. The Assistant Branch Supervisor is responsible for running a single-person branch office, providing support to Branch Supervisors as needed, and developing and executing their offices’ strategic plan and business objectives.
Key Accountabilities
- Member Service - Ensure all branch staff are able to assist members in a professional, courteous, efficient manner while accurately executing transactions, account file maintenance, opening or closing accounts, inputting or processing a loan application, and completing IRA documents etc.
- Sales - Build and maintain an environment where staff are evaluating members’ needs and cross selling products and services to meet those needs, in turn reaching the branch sales goals as well as their individual sales goals.
- Support Branch Staff - Assist Branch staff with questions that arise from daily interaction with members. Train and Develop staff so that they can be successful in their goals.
- Technical and Analytical Skills - Capable of working in and troubleshooting multiple systems, build working knowledge on regulations and policies in order to reinforce knowledge with staff, and able to multi task.
- Communicate effectively with the Branch Supervisor on all aspects relating to the branch, whether it member or staff related while representing HFCU in a professional manner to all internal and external customers, business partners, community and Honda Companies with a high degree of business ethics.
- Support Branch Supervisor with strategy to ensure all branch and individual goals and metrics are met.
- Support Branch Supervisor to ensure all HFCU internal controls, policies and procedures are followed and maintained.
Qualifications, Experience, and Skills
- Bachelor’s Degree in Business, Finance, or other related field required or related experience.
- Credit Union or professional designations are preferred.
- Minimum of three years of experience in a financial institution.
- Minimum of one year in a supervisory position.
- Commitment to quality and strong member-centric perspective
- Self-motivation including willingness to assist others and sound decision making skills
- Professionalism within oral and written communication skills
- Consumer lending experience
- Strong organizational skills while handling multiple tasks
Workstyle
- Onsite
Benefits and Total Rewards
What differentiates Honda and makes us an employer of choice?
Total Rewards:
- Competitive base salary
Pay will be based on several variables that include, but not limited to geographic location, work experience, education, etc.
- Annual Bonus
- Industry-leading Benefit Plans (Medical, Dental, Vision)
- Paid time off, including vacation, paid holidays, sick time, and personal days
- 401K Plan with company match additional contribution
Career Growth:
- Advancement opportunities
- Career mobility
- Education reimbursement for continued learning
- Training and Development programs
Additional Offerings:
- Wellbeing program
- Community service and engagement programs
- Product programs
- Free drinks onsite
What differentiates Honda and make us an employer of choice?
Total Rewards:
- Competitive Base Wages (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
- Paid Overtime
- Regional Bonus (when applicable)
- Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
- Paid time off, including vacation, holidays, shutdown
- Company Paid Short-Term and Long-Term Disability
- 401K Plan with company match additional contribution
Career Growth:
- Advancement Opportunities
- Career Mobility
- Education Reimbursement for Continued Learning
- Training and Development Programs
Additional Offerings:
- Lifestyle Account
- Childcare Reimbursement Account
- Tuition Assistance & Student Loan Repayment
- Elder Care Support
- Wellbeing Program
- Community Service and Engagement Programs
- Product Programs
- Free Drinks Onsite
Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
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