What are the responsibilities and job description for the Field Service Engineer II position at Honeywell?
The future is what you make it.
When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. Working at Honeywell isn’t just about developing cool things. That’s why all of our employees enjoy access to dynamic career opportunities across different fields and industries.
The Field Service Engineer will be working within the Honeywell Sensing & Safety Technologies business unit, specifically the Service Team for customer support, team development and training. This person is the face of Honeywell and will be working with customers and internal organizations on problem resolution. The purpose of this position will be providing customer support, advanced field technical support and team training & development. The position will be located onsite for one of our customers in Sunnyvale, CA.
Key Responsibilities
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Set up maintenance and service structure of Honeywell's life safety equipment, service commissioning and upgrades of life safety equipment and service reports
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Manage customer inventory or provide recommended parts for inventory
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Provide schedule and document all equipment maintenance and repairs
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Manage equipment expansion and new installations and provide training and customer support
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Document product issues and work with customer on resolution
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Oversee the maintenance and schedule of all service contracts, resolve technical issues with customers and service engineers
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Provide new quotations and renewals
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Work with sales managers to manage the customer account
YOU MUST HAVE
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High School Diploma or equivalent
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Experience with technical installations, engineering, networking, or electronics
WE VALUE
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Previous industry experience
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Previous customer service experience
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Good written and oral communication
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Advanced Degree
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Good presentation skills
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Recommended Skills
- Troubleshooting (Problem Solving)
- Repairing (Computer Systems)
- Maintenance
- Circuit Switches
- Preventive Maintenance
- Production Equipment Controls
