What are the responsibilities and job description for the Network Operations Coordinator PRN Days position at HonorHealth?
The incumbent for this opportunity will work in the office located at 50 E. DUNLAP, PHOENIX, Arizona 85020.
The hours are 7:00 AM to 7:30 PM, weekdays may verify with rotating weekends.
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HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation, and community services with approximately 13,100 team members, 3,500 affiliated providers and nearly 700 volunteers. HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth's mission is to improve the health and well-being of those we serve.
Responsibilities
Job Summary
This Network Operations Coordinator supports the activities centrally supported within the Network Operations Center, and serves as the primary point of contact for the coordination of those activities. Demonstrates flexibility and initiative to diagnose issues and provide timely resolution supporting patient safety and process efficiency. Uses automated systems to optimize capacity and staffing management. Ensure staffing and scheduling needs are maintained, coordinate all aspects of patient placement, facilitate incoming and outgoing transfers and patient flow logistics. Works closely with hospital personnel at each facility to facilitate bed and service assignment. Works to optimize staffing and patient flow by monitoring and evaluating staffing activities and prioritizing admissions and transfers from multiple sources.
- Processes daily worksheets to reflect available staff on all nursing units and plans staffing needs for future shifts. In collaboration with the Administrative Representatives at each facility utilizes knowledge of different modes of patient care delivery on nursing units to appropriately schedule and assign staff to nursing units. Communicates with other hospital campus to ensure efficient usage of resources.
- Manages requests for patient transfers and direct admissions. Accurately collects the data required for the intake of patients from a variety of sources in compliance with governing regulations and policies. Coordinates provider to provider calls and accurately documents all acceptance calls. Uses critical thinking and established process flow to assess and facilitate patient movement across multiple facilities.
- Proactively collaborates with the Transfer Center, registration, nursing staff, and physicians with regard to proper bed placement. Appropriately assigns beds according to diagnosis, physician requests, and hospital policies while avoiding federal non-compliance and penalties to the hospital and physician.
- Effectively operates electronic systems and technology to optimize patient flow logistics, capacity management, and staffing and scheduling. Maintains confidentiality of information.
- May receive and record absent calls and notifies appropriate unit. Documents staff time changes on schedules via computer system.
- Demonstrates flexibility and the ability to adapt as organizational needs change throughout the shift.
- Collaborates with multi-disciplinary health care team to facilitate and ensure patient satisfaction.
Qualifications
Education
High School Diploma or GED Required
Experience
1 year related experience Required
It is the policy of HonorHealth to provide equal opportunity in employment. Selection and employment of applicants will be made on the basis of their qualifications without regard to race, color, religion, creed, national origin, age, disability, sexual orientation, marital status, veteran status or any other legally protected status.
Please review the Equal Employment Opportunity Poster. HonorHealth wants all interested and qualified candidates to apply for employment opportunities. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us at EmploymentOffice.HR@HonorHealth.com. Please indicate the specifics of the assistance needed. This option is reserved only for individuals with disabilities that are unable to use the online tools and is not intended for other purposes.