Gatehouse Tech

POSITION SUMMARY

The gatehouse tech performs a variety of tasks including oversight of cameras, gate house and gate arms, gatehouse programs, and issuing of appropriate access tags for residents and staff.

DUTIES AND RESPONSIBILITIES

• Performs a variety of tasks such as monitoring surveillance equipment; equipment and access points; and permitting entry.
• Obtains help by notifying immediate supervisor and/or authorities.
• Prevent losses and damage by reporting irregularities, and informing violators of policy and procedures.
• Controls traffic by directing traffic
• Completes reports by recording observations, information, occurrences and surveillance activities.
• Maintains the organization’s stability and reputation.
• Ensures operation of equipment by following manufacturer’s instructions; calling for repairs; and evaluating new equipment and techniques.
• Contributes to team effort by accomplishing related results as needed.
• Provides excellent customer service.
• Adheres to all company service and operating standards.
• Ensures that the immediate supervisor is aware of whereabouts when leaving the guardhouse.
• Performs snow and ice removal duties to keep the guardhouse walks clear.
• Maintains radio contact at all times with nursing staff/ maintenance night shift.
• In performance of assigned job duties, interacts with residents in a cheerful/positive manner and shall be respectful of resident’s personal belongings.
• Teamwork and participation: Maintains an effective relationship with all departments and professional staff; and participates on facility committees as assigned.
• Training requirements:
  • Attends required in-service meetings and departmental staff meetings and completes any written, verbal, or visual requirements.
  • Receives knowledge of and demonstrates ability to perform all emergency procedures including fire and safety, tornado, and disaster evacuation and participates in all subsequent emergency preparedness training exercises.
• Performs other duties as requested by the gatehouse supervisor/director of environmental services and/or the executive director.

MINIMUM ACCEPTABLE QUALIFICATION – JOB RELATED SKILLS

At minimum, must be able to acquire sufficient knowledge and learn new skills through on-the-job training and instructions to satisfactorily meet job performance requirements at the end of the introductory period. The applicant/employee must exhibit/possess the following skills in the performance of this position:

• A certain degree of creativity and latitude is expected;
• Excellent written and verbal communication;
• Ability to follow complex instructions; and
• Satisfactory interpersonal skills.