Bursar

The Student Account Representative serves as the primary contact for third party vendors, companies, and government agencies, and associated students for inquiries concerning third party billing, ensuring the highest level of customer service (via in person, phone and electronic communications). This position assists the Chief Operating Officer with billing third party accounts, processing third party payments, setting up contracts, and collection activities for delinquent accounts. In addition, this position will have the standard responsibilities as it relates to normal Student Account business during peak periods. This includes counseling all current and prospective students and families regarding financing options and financial policies. He/she ensures the highest level of compliance with federal, state and institutional policies, with complete and accurate processing in the student account. The Student Account Representative also processes payments, completes financial forms and documents, distributes College, and processes student refund requests.

Qualifications

· Two years of college or Associates degree required, Bachelor’s preferred. Three plus years of related, progressive experience in student accounts or a financial environment required. Also requires the highest degree of completeness and accuracy.

· Excellent customer service experience.

· Strong communication, interpersonal and organizational skills.

· Working knowledge of Microsoft Word and Excel. Banner experience a plus.

· Demonstrated ability to work with a student population.

· Flexible work schedule.

Position Requirements:

· Student Accounts representative prepares purchase orders and payments, and ensures reconciliation daily, weekly and monthly.

· Student Accounts Representative saves all weekly transactions of ccs, check and cash deposits and bank receipts and grad pro receipts

· Student Accounts Representative research and processes charge backs, returns, and bad checks.

· Call and/or mail correspondence to customers as necessary in order to update accounts.

· Student Accounts Representative assists with related special projects, as required.

· Manage the day to day activities of all student accounts.

· Prepare deferred tuition, analyze and correct any errors prior to finalizing

· Prepare month end A/R reports.

· Close weekly; this requires working with other departments to ensure that they have closed.

· Participate in 1098T preparation, issuance

· Contact students regarding non-payments (collections; in school and out of school collections).

· Issue, uniforms and book transactions to students ledger

· Review monthly transactions and reconcile to ensure that all tuition postings, books charges and registration fees are accurate and entered.

· Work with students on a daily basis to resolve any question, issues they may have.

· Prepare and submit the credit balance report each week

· Other duties and special projects as assigned.

Additional Skills

Knowledge, skills, abilities, and personal characteristics:
Interpersonal/human relations and customer service skills

Verbal and written communication skills - in person and over the phone

Ability to operate a personal computer with various software programs

Ability to meet deadlines and give attention to details and accuracy

Ability to handle multiple tasks simultaneously

Ability to maintain confidentiality

A positive, friendly, and joyful outlook

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Schedule:

• 8 hour shift
• Day shift

Education:

• Associate (Preferred)

Experience:

• Bookkeeping: 3 years (Preferred)

Work Location:

• One location

Work Remotely:

• No