Salary Job Openings

Program Support Associate

HopeSource
Cle Elum, WA Remote Full Time
POSTED ON 5/24/2023 CLOSED ON 6/22/2023

Job Posting for Program Support Associate at HopeSource

The HopeSource Mission is to Equip, Encourage, and Empower those we serve, drawing from our CASTLE culture that is committed to the values of Courage, Authenticity, Service, Truth, Love, and Effectiveness. You will enjoy an open, welcoming team environment where your unique contributions to the team are valued.
You will benefit from:
  • Starting salary above the market average,
  • Flexible hours and hybrid work options,
  • 100% of insurance premiums covered for you and 60% of insurance premiums covered for your dependents to ensure that you and your family have quality care,
  • Paid Time Off including generous sick leave and vacation with accruals starting at hire
  • A work environment you will truly love to work in!

This position can be full- or part-time: if part-time the employee would be expected to work in either the Ellensburg or Cle Elum office, while the full-time role would be expected to work 20 hours in Ellensburg and 20 hours in Cle Elum each week. This position starts at $17 with the potential to increase over time based on expanded job responsibilities and established experience.


The program support associate is expected to provide direct client service, including intake functions as required, general front office activities, and general support of all HopeSource programs. The role will include a variety of the following responsibilities and may include other duties as needed by the team.

Office Admin:

  • Answer phones and greet clients/the public in a professional and courteous manner, understanding and disseminating information about the general requirements of all organization programs as needed and relevant
  • Perform client intakes and assist clients in qualifications for all programs, administering Supportive Services to all qualified clients
  • Perform data entry, receipt goods/donations/payments, and prepare reports as required
  • Maintain the upkeep of the front desks and client rooms

Data Entry (Apricot):

  • Enter new clients, add cases and services as needed
  • Produce vendor voucher/receipt for processing with the finance department

Food Bank (Cle Elum specific):

  • Assist with food bank data tracking, including inventory and reporting
  • Maintain safe food practices
  • Interact with all volunteers in a professional manner and assist with volunteer data entry and reporting


Applicants must be approved to work in the U.S. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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Salary.com Estimation for Program Support Associate in Cle Elum, WA
$31,324 to $37,131
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