Claims Trainer

Horace Mann
Raleigh, NC Full Time
POSTED ON 12/20/2021 CLOSED ON 1/12/2022

What are the responsibilities and job description for the Claims Trainer position at Horace Mann?

Description

  • Develop and coordinate training with general supervisory involvement until the project is ready to be reviewed and finalized by management
  • Coordinate and facilitate New Hire Orientation and Onboarding activities

Responsibilities

  • Develop and present training programs for the Claims Department of the Property and Casualty Division
  • Areas of responsibility will include claim systems, procedures, workflows, on-the-job training, Claims School, customer service, general employee training, HMIU, and claims intranet
  • Ability to train both entry-level and experienced claims employees
  • Good organizational ability with an emphasis on project management skills
  • Coordinate and lead inter-departmental projects
  • Supervisory responsibilities for newly hire claim employees throughout the onboarding and training program
  •  

 

Requirements

  • Claims trainer typically has over 5 years' experience handling claims
  • Exceptional Xactimate skills
  • Willingness to obtain Affiliate Trainer status through Xactimate
  • Prior property claim experience
  • Strong construction/repair knowledge

#IND1

#VIZI#

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