Clinical Facilitator

What's in it for you? Hospice offers a Robust Total Rewards Package

• Employer 401k contribution regardless of employee participation, and match on employee contributions there after
• Health Insurance with vision component copayment plan, or high deductible plan (FT status)
• HSA with high deductible health plan twice annual Employer contribution (FT status)
• Dental Insurance (FT status)
• Flexible Spending Account (FT status)
• Paid Time Off PTO & NYS Sick Leave
• Tuition Assistance Program
• And Much More!

Monday and Friday 8am-4pm. Saturdays prn.

A Clinical Facilitator facilitates various key components and processes of the Wilson Support Center Bereavement Services in tandem with the Coordinator. Responsible for client outreach and triage, coordination of service activity, and provision of support to programmatic efforts as well as counselor functions. Participates in support group facilitation and maintains small client caseload.

Essential Duties and Responsibilities for a Clinical Facilitator:

• Responsible for incoming outreach
• Facilitate triage of Bereavement Services and Community Grief Support
• Maintain Virtual Telehealth activity
• Manage client appointments re prompts, missed visits, follow up, coordinate consents
• Provide enhanced telephonic support to clients for enriched outreach and engagement
• Responsible for monthly outreach calls
• Coordinate correspondence program
• Prepare and maintain courtesy files
• Manage and maintain grief resource database and materials
• Manage group registration, scheduling, and virtual tech practice
• Coordinate and/or assist with various event programming in conjunction with team members, administration, and volunteers
• Support Wilson Support Center Bereavement Coordinator and Grief Counselors daily functions/operations
• Provides administrative back up support for team overall
• Facilitate Support Group(s)
• Maintain customized small counseling caseload

Qualifications for a Clinical Facilitator:

• Education / Certification
  • Masters' Degree in Social Work/Counseling
  • NYS Licensure required (LMSW, LCSW, LMHC)
  • Must have a current driver's license, free of serious violations, and vehicle required to travel offsite.
• Experience
  • At least 5 years of experience counseling in healthcare or mental health setting.
  • Experience and expertise in grief & loss with a strong knowledge-base of community resources and healthcare organizations