What are the responsibilities and job description for the AM Server position at Hotel Covington?
We are looking for an intuitive, passionate server to work at Coppin’s Restaurant inside the beautiful Hotel Covington.
Job Requirements:
- Offer guests an enjoyable, expertly served beverage/dining experience conforming to guidelines of excellence for quality, professionalism and friendliness
- Serve and clear food and beverage items in an unobtrusive and professional manner
- Be familiar with the menus, including preparation, ingredients and description
- Follow the established procedures to ensure knowledgeable, correct and efficient order taking
- Prepare and service beverages for servers and guests in a speedy, efficient and professional manner
- Carry trays, bus and reset tables with the appropriate items
- Good reading, writing and oral proficiency in the English language
- Must have a high school education or equivalent experience
- Minimum of 2 years of food and beverage experience
- Great wine and food knowledge
- Able to work well unsupervised
- Computer skills helpful but not required
- Able to work alone without direct supervision
- Demonstrate high degree of drive and determination
- Constantly recommend service and product improvement to better the operation
- Keep the work area clean and tidy at all times
- Attend all required meetings
- Follow proper payroll and uniform procedures
- Properly handle and report associate and guest accidents
- Maintain complete knowledge of and comply with all departmental polices/service procedures/standards
- Assist with responsibilities and duties in other departments and as assigned by management
- Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel
Teamwork:
- Maintain a good working relationship with other associates by promoting teamwork and fostering a harmonious working climate
- Partake in a positive work ethic and surrounding environment
Work Environment:
- Standard restaurant, kitchen, banquet, room service setting
Physical Demand:
Positions
- Continuous standing and walking
- Negotiating wet tile floor and steps
- Fine motor coordination is needed to pour beverages, decorate cocktails and folding napkins
Forces
- Trays weigh 30lb.
- Carts: 250 lbs. (12-20 lbs. of push/pull force required)
- Hot box: 20 lbs.
- Banquet tables & chairs Repetitions
- Standing and walking is continuous for 4-5 hours at a time
- Lifting and carrying 30 lb. tray, crate or box is occasional
- Negotiating varied floor surfaces is continuous
- Carrying over shoulder is occasional
- Hand and elbow movements for polishing glassware, silver, setting up tables, shacking, pouring and mixing drinks
- Pushing Room Service cart continuous
- Lifting and carry hot boxes continuous
- Rolling and/or carry Banquet tables continuous
- Carrying stackable banquet chairs by loading the cart continuous
Sensory
- Excellent sight and balance needed for negotiating varied floor surfaces
- Handling lighted candles, and handling hot fluids (coffee and tea)
- Excellent speech and hearing to interact with guests
- Excellent sight for completion of paper work
- Must be able to work in extreme temperatures like freezers (-10 degrees F) and kitchens ( 110 degrees F), possible for one hour or more
Hotel Covington does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Hotel Covington is a smoke-free, drug-free facility, and equal opportunity employer.
Job Types: Full-time, Part-time
Benefits:
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Dental insurance
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Employee discount
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Flexible schedule
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Health insurance
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Paid time off
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Referral program
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Vision insurance
Restaurant type:
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Bar
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Fine dining restaurant
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Upscale casual restaurant
Shift:
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Day shift
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Morning shift
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Holidays
Weekly day range:
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Monday to Friday
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Weekend availability
Work Location: One location