Laundry Attendant

Essential Functions of Position 

• Operate equipment necessary to sort, weigh, wash, dry, iron, and fold hotel linen
• Iron and fold Food and Beverage flat work
• Maintain an acceptable state of cleanliness and organization throughout the entire work area
• Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards
• Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests
• Assist other housekeeping associates in maintaining clean and organized work and public areas
• Follow correct procedures for entering a guest room
• Keep voices and other noise low on guest floors, especially in the morning
• Take every opportunity to impress the guest and promptly respond to and resolve guest complaints
• Handle special requests properly
• Adhere to applicable Company Standard Operating Procedures

Supportive Functions 

Teamwork Skills

• Be an enthusiastic, helpful and positive member of the tam
• Be professional, responsible and mature in conduct and behavior
• Be understanding of, encouraging to, and friendly with all co-workers and supervisors
• Communicate pertinent information to supervisor and co-workers
• Care for co-workers’ rooms, carts and equipment
• Respond positively to new ideas
• Accept critical/developmental feedback openly

Safety and Security

• Be knowledgeable about using all laundry equipment.
• Be knowledgeable of policies regarding emergency procedures.
• Minimizes safety hazards by following all safety, security rules and procedures
• Be knowledgeable about blood borne pathogen procedures
• Use all chemicals and cleaners properly

Education and Experience 

• High school diploma or equivalent education preferred
• No prior experience required. Hospitality experience desired

Specific Job Knowledge, Skills and Abilities 

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

• Must be able to speak and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Must possess basic computational ability.

Other

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Basic math skills are used frequently when handling cash or credit.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including mornings, afternoons, evenings, weekends and/or holidays.

Amazing Benefits At A Glance

• Team Driven and Values Based Culture
• Medical/Dental/Vision for full-time ambassadors consistently working 30 or more hours weekly
• Vacation & Holiday Pay for full-time ambassadors consistently working 30 or more hours weekly
• Employee Assistance Program
• Career growth and training opportunities
• Reduced room rates throughout the portfolio
• 401(k)
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account for full-time ambassadors consistently working 30 or more hours weekly
• Life insurance
• FMLA per state and federal regulations