What are the responsibilities and job description for the General Manager at Jo's Coffee- South Congress position at Hotel San Jose?
Knowledge, Skills, and Abilities:
Bunkhouse is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.
Job Responsibilities:
Based upon fluctuating demands of the operation and in order to exceed expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed.
Working Conditions:
The work environment characteristics described herein are representative of those an employee typically encounters while performing the essential functions of the position. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
- Three (3) years related, progressive experience in food & beverage industry and experience in directing the work of others
- High school diploma or general education degree (GED), college degree preferred
- Willingness to take managed risk to drive the business forward
- Ability to remain calm, maintain perspective, and respond in a professional manner when presented with difficult situations
- Ability to successfully function during times of uncertainty and changing priorities
- Excellent Communication skills
- Ability to speak effectively before groups of co-workers and sister property staff
- Ability to understand other computer programs (i.e. Point of Sale, Compeat, etc.)
- Valid TABC Certification needed
- Current Food Handler’s Certification
Bunkhouse is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.
Job Responsibilities:
- Support the team in successful day-to-day operations
- Ensure the coffee shop runs effectively and efficiently within the Company’s operational and financial guidelines
- Clear communication of initiatives (change/focus) to the team
- Train and supervise team members in daily operations, service, sanitation, and safety procedures
- Maintain working knowledge of all recipes, products and production procedures
- Ensure all menu items are produced in accordance to the appropriate standards/procedures
- Place daily order from Jos commissary
- Assign duties and responsibilities to team members in accordance with work requirements
- Demonstrate a working understanding of labor cost control through proactive floor management
- Establish cost control objectives and implementing action plans
- Implement inventory standards and procedures to consistently conduct an accurate inventory
- Perform personnel actions such as interviews, corrective action and consulting with other managers as necessary
- Hold staff accountable for their job performance through regular performance evaluations
- Coordinate and lead monthly Jo’s events (such as Roadshows and weekly Sinners Brunch)
- Help lead annual events such as ChiliCook-Off and SXSJ
- Ensure open lines of communication with staff and upper management to ensure all needs of the restaurant are met
- Resolve guest issues/feedback in a timely manner
- Monitor compliance with health and fire regulations regarding food preparation, serving, and building maintenance
- Maintain an increased awareness of safety issues
- Ensure that all equipment is maintained in good, safe working condition
- Keep abreast of safety and emergency procedures and OSHA requirements
- Attend relevant meetings
- Estimate expected food consumption, requisition or purchase supplies, or procure food from storage
Based upon fluctuating demands of the operation and in order to exceed expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed.
Working Conditions:
- The noise level in the work environment is usually moderate
- The person in this position may have to lift up to twenty-five (25) pounds on a daily basis;
- The person having this position may have to sit for one (1) hour, stand and/or walk,
The work environment characteristics described herein are representative of those an employee typically encounters while performing the essential functions of the position. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
Bunkhouse pays competitive wages and offers a liberal working environment that encourages individuality and creativity. We offer a superior benefits package to employees who work 30 hours/week or more that includes:
- Highly subsidized Medical, Dental and Vision insurance
- Company paid Life Insurance and Long-Term Disability coverage
- Short Term Disability coverage
- Generous Paid Time off (Full Time)
- Free stays at Bunkhouse hotels (Full Time)
- 401k with company matching
- Employee Discounts (50% off on food and beverage!)
- 8 weeks of paid Parental Leave (Full Time, after 1 year employment)
Bunkhouse Core Values:
- BE REAL. We treat everyone like human beings. We are respectful and authentic, we listen, and we develop meaningful relationships with guests, customers and each other. We encourage our employees to have a voice and to use it to improve the work we do.
- CREATE MAGIC. In design, service and all things, we go above and beyond to inspire. Every detail counts, and we believe that our work is a collaboration that depends on all of us bringing our creativity and passion to work with us every day.
- BE HERE NOW. In our work, creating a sense of place is important. We contribute to the fabric of our respective communities by honoring, representing and supporting the communities in which our businesses exist. We make it our goal to be experts on our cities, and we leave travelers with a sense of where they have been.
- EMBRACE ADVENTURE. We don’t always know where the road will lead, but we know that we’ll have each other along the journey. We strive to learn and grow from our experiences, to create meaningful structure along the way and, in some cases, to embrace chaos when necessary.
- LOOK TOWARDS THE FUTURE. We work with a spirit of continuous improvement in all areas. We seek to provide a path of growth for all of our employees and for Bunkhouse as a whole.
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