What are the responsibilities and job description for the Executive Meetings Manager position at Hotel Shattuck Plaza?
Who We Are...
Since 1973, BPR has developed and managed unique hotels that were designed to create lasting memories. We strive to bring real passion and creativity into every project. As a family owned company, our team and hotels are a reflection of our core values: To be scrappy and hardworking, to be authentic and humble, to always seek to understand and be committed to growth.
The BPR team is a group of self-starters and outside the box thinkers. We are scrappy individuals who are committed to team growth. To us, every interaction and project is a chance to create a unique experience. It's a chance to roll up our sleeves and work with the resources we have. That's how we got our start.
Today, BPR is a company of 600 employees, with thirteen lifestyle and branded hotels, all unique to the communities they serve. Although we have grown tremendously since the beginning, the same core principles passed down from our founder remain intact. That's why we are committed to finding creative individuals who have what it takes to get the job done.
Help us build something unique.
Managed by BPR Properties, The Hotel Shattuck Plaza is a 199-room boutique hotel located in Downtown Berkeley, less than a 2-minute walk to the lively campus of the University of California Berkeley. The Hotel Shattuck Plaza welcomes its employees into its newly redesigned historic style with the perfect mix of contemporary design and vintage charm. To add to the flavor, the Hotel Shattuck Plaza proudly features FIVE, a lively restaurant serving California cuisine and creative cocktails that celebrate the local harvest and culture.
What We Look For...
The Executive Meeting Manager (EMM), prepares event orders, group resumes to ensure quality product delivery and customer satisfactions. The EMM will serve and assist in coordinating all function details with clients to include but not limited to rooming lists, space requirements, meeting times, equipment, menus, etc. EMM will prepare and execute sales contracts for small social guest room blocks.
The Key Responsibilities
- Perform job responsibilities in accordance with organizational standards.
- Cultivate client partnerships and ensure that all details are communicated and executed for a successful and enjoyable experience for all involved.
- Review sales contracts as well as other key details such as room blocks, cut-off date, special concessions and attrition clauses and validate with clients. Confirms payment information.
- Monitor and enforce specific deadline dates related to group rooms cut-off, BEO requirements and function guarantees.
- Create and distribute group resumes, responsible for effectively communicating to all hotel departments the information necessary to successfully execute the group's needs while maintaining good client relationships.
- Recommend enhancements and or upgrades to maximize revenue.
- Engage in site visits and/or other client meetings and industry functions.
- Participate in weekly sales meeting, staff meetings, BEO meeting and any other required meetings relevant to role. Assist in preparation for weekly meetings.
- Prepare Proposals and/or contracts to advise prospective guests primarily of the hotel meeting space and rate availability for small social room blocks. Calculate and quote prices based on guidelines.
- Actively sell guest rooms and food & beverage to small groups, ensuring goals are met.
- Assist director of sales and marketing on special projects.
- Maintain timely and effective paper flow and communications in the sales and catering area.
- In absence of sales and catering managers, conduct walk-in tours.
- Maintain a Passion & Drive to outperform the competition.
- Follow Standard Operating Procedures
- Perform any other job duties as assigned
The Model Qualifications:
- Special consideration will be given to those who have EMM, Catering or Conference Servicing experience at a local hotel.
- High School diploma or equivalent.
- A minimum of two years' work experience in the hospitality sales field is preferred.
- Interpersonal skills
- Sales/ negotiating abilities
- Attention to detail
- Computer Skills, Word, Excel, Delphi sales and catering software platform and OPERA PMS preferred
- Strong planning and organizational skills.
Be Bold. Apply Now.
Like what you see? If interested, please apply now to be considered for this position.
**BPR Properties is an EOE M/F/D/V**