What are the responsibilities and job description for the Bobarista position at Hotline Boba?
- Engage with customers in a friendly and efficient manner. All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
- Communicate with guests using clear and enthusiastic words, tone and body language at all times.
- Educates customers by presenting and explaining the drink menu; answering questions.
- Maintain specific side-work and ensure the total cleanliness and smooth operation of the shop.
- Work as a team with all Hotline Boba personnel to maintain an effective atmosphere and an efficient service.
- Prepares and sells drinks by following recipes and preparation techniques for all beverages.
- Maintain a safe and healthy work environment by following sanitation regulations.
- Memorize our beverage menu, with the ability to make suggestions.
- Promptly address customer service issues and refer customers to management when necessary.
- Ring drink orders into the POS, collect payment from guests and make change (when necessary).
Required Skills and Experience
- Must be able to work weekdays and weekends.
- Previous food service and retail experience preferred but not required.
- Enthusiasm for engagement with guests.
- Ability to work independently as well as cooperatively in a group.
- Ability to remain calm in a fast-paced environment
- Detail oriented and attentive
- Good interpersonal and communication skills
- Ability and willingness to take initiative
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Expected hours: 15 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Restaurant type:
- Café
- Coffee shop
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Application Question(s):
- How many hours are you looking to work per week? What days and hours are you available to work?
Experience:
- Barista experience: 1 year (Preferred)
Language:
- Spanish (Preferred)
- English (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
Salary : $14 - $16