Nurse Care Coordinator

It is an essential job requirement to be fully vaccinated against COVID-19 for this role. If you need an accommodation of any kind for religious or disability reasons, including related to this job requirement, please contact Human Resources.

Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 13 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org
| Housing Works
Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.
www.housingworks.org

Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Compensation Range: $88,000 - $93,000 annually commensurate with experience

Overview:

The Nurse Care Coordinator is a licensed professional nurse responsible for the coordination of nursing services to patients enrolled in the Primary Care. The NCC facilitates quality services by providing primary care to patients, including assessment, treatment, care planning and nursing care evaluation. Other responsibilities include but are not limited to staff training, participation in performance evaluations, medical and supply inventory management, patient panel management/clinic patient flow; also provides back up support to the primary care and mental health care teams as needed.

Responsibilities:

• Schedule and runs the daily huddle
• Day to day clinic flow and operations
• Participates in the training of members of the patient care team; has input into performance evaluation and disciplinary processes.
• Ensures nursing practices of the care team as well as own practices are in accordance with nursing standards, local, state and federal guidelines and organizational policy.
• Ensures compliance with all infection control, safety and confidentiality guidelines (OSHA, CLIA, HIPAA, etc.)
• Schedule and runs the daily huddle
• Day to day clinic flow and operations
• Participates in the training of members of the patient care team; has input into performance evaluation and disciplinary processes.
• Ensures nursing practices of the care team as well as own practices are in accordance with nursing standards, local, state and federal guidelines and organizational policy.
• Ensures compliance with all infection control, safety and confidentiality guidelines (OSHA, CLIA, HIPAA, etc.)
• Serves as clinic liaison to pharmacy and laboratory vendors.
• Interfaces with physicians and all staff members as it relates to the patient care team; provides backup support to care team as appropriate.
• Coordinates phone calls from patients regarding their questions and refers to appropriate resource, i.e., physician, case management.
• Provides patient education by supporting and teaching patients about self-care management goals/activities.
• Coordinates medication administration and reconciliation for co-located mental health clinic.
• Calls patients at physician’s request to assure compliance with treatment plan and/or response to treatment prescribed.
• Follows up on abnormal laboratory results requiring patient action and possibly re-measurement; this includes but not limited to altering medication dosage as per physician’s order and/or accepted protocols and dietary changes, etc.
• Coordinates requests for medication refills according to Housing Works procedure and protocols.
• Coordinates outpatient work-up and or treatment plans when patient situation requires it (i.e. further clinical testing, x-rays, and facilitates communication between physicians and health care providers).
• Provides direct care for patients including vital signs, blood pressure monitoring and medication administration. Monitors patients during a medical emergency situation, while waiting for 911 assistance and transport to Emergency Department.
• Utilizes EMR to document all patient care, medication administration, - accurately and timely - in compliance with Housing Works policies and procedures.
• Maintains licensure and certification as required and is responsible for own professional development through periodic attendance at ongoing educational events.
• Participates in program evaluation and quality improvement activities.
• Supports implementation of programs and procedures developed at an organizational level.
• Understands and supports practice of other team members and refers patients appropriately.
• Assist with compliance with FQHC standards and regulations where applicable
• Performs other duties as requested by the supervisor.
• Proficiency in Pediatrics