Program Assistant

Housing Works
Queens, NY Full Time
POSTED ON 10/13/2024 CLOSED ON 12/3/2024

What are the responsibilities and job description for the Program Assistant position at Housing Works?

Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources.



Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at recruitment@housingworks.org

Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org



Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.



Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.



Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.



This position is included in a bargaining unit of Housing Works’ New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (“RWDSU”). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a “CBA”) between Housing Works and the RWDSU


Compensation Range: $19/hr - $22/hr commensurate with experience.


Overview:

The Program Assistant plays a crucial role in supporting the day-to-day operations of the program by performing essential data entry tasks, providing administrative and logistical support, and assisting program staff in ensuring efficient program management. This role requires a strong attention to detail, excellent communication skills, and the ability to handle multiple responsibilities in a fast-paced environment. This position is ideal for someone who is organized, proactive, and capable of managing a diverse range of administrative tasks to support the success of the program.


Responsibilities:

Primary Job Function:

  • Data Entry and Metrics Tracking: Accurately input program performance metrics to help monitor and evaluate the program's success. Ensure all data is correctly entered and updated in a timely manner to maintain up-to-date reporting for the program.

Secondary Job Function:

  • Administrative and Logistical Support: Provide administrative and logistical assistance to program managers, ensuring smooth daily operations.

Other Responsibilities:

  • Develop and maintain an effective database to track furnishings, supplies, and other program equipment.
  • Ensure proper posting of Human Resources Department notices and required documents at the program site.
  • Write and distribute memos, flyers, and other materials to clients as needed.
  • Provide administrative support to program managers and team members by organizing information and compiling reports.
  • Assist in planning and managing program events, including meetings and training.
  • Maintain staffing schedules.
  • Assist with information management, including the organization, compilation, and processing of client-related and program data.
  • Order and manage supplies for the program.
  • Take detailed minutes during program and staff meetings, and distribute them in a timely manner.
  • Enthusiastically participate in advocacy and direct actions to end the twin crises of homelessness and HIV/AIDS.
Minimum Requirements
  • A high school diploma or GED plus a minimum of three (3) years of office or administrative experience; a bachelor's degree is preferred.
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, SharePoint) is essential.
  • Strong organizational skills and attention to detail.
  • Excellent verbal and written communication skills, with the ability to interact with all levels of staff and clients.
  • Must be dependable, flexible, and able to prioritize tasks effectively in a dynamic team environment.
  • Ability to work independently and as part of a team with minimal supervision.
  • Strong interpersonal skills, with a focus on delivering excellent internal and external customer service.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Able to lift 10 lbs with proper assistance and tools.
  • The Program Assistant position is one which requires the staff person to be present in the program site 100% of the time.

Salary : $22

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