What are the responsibilities and job description for the Sales Support position at HS BLOCKERCORP INC?
Join our Elevated Equipment Supply MI team as a Sales Support Representative and embark on an exciting career where your skills and dedication make a significant impact. As a Sales Support Representative, you'll play a pivotal role in our team, ensuring smooth order processing, exceptional customer service, and seamless communication among our customers, account managers, and warehouse staff.
Primary responsibilities:
- Order Precision: Accurately print will call orders, ensuring all necessary documentation is included.
- Financial Integrity: Conduct cash counts at the start and end of each shift, maintaining precision in financial transactions.
- Invoice Expertise: Prepare invoices for completed orders, verifying pricing, discounts, and payment terms.
- Customer Care: Provide outstanding customer service by assisting customers during order pickups, addressing inquiries, and offering support as needed.
- Team Coordination: Maintain open communication with account managers and warehouse teams to coordinate order fulfillment and address potential issues.
- Document Management: Scan and upload pick packets, shipment confirmations, and disclaimers into our system, meticulously organizing order documentation.
- Accuracy Assurance: Conduct thorough checks of uploaded scans to ensure data accuracy and completeness.
- Payment Processing: Accurately processes cash and card payments while following company financial procedures and security protocols.
Required Skills to be successful in this role:
- Attention to Detail: Meticulous handling of financial transactions and order documentation.
- Communication Skills: Exceptional ability to build customer rapport and collaborate with team members.
- Tech Proficiency: Competence in using computer systems, email, and office software for order processing and communication.
- Efficiency: Capacity to work effectively in a high-paced will-call setting, staying organized amid change.
- Problem-Solving: Demonstrated ability to address customer inquiries or concerns with professionalism and tact.
- Team Player: Flexibility to adapt to shifting priorities and a collaborative mindset within a team-oriented environment.
Competitive Compensation and Benefits Package
- Starting at $18-$20/hr DOE
- Health Insurance
- Dental Insurance
- Vision Insurance
- Advancement Opportunities
- Life Insurance
- 401k w/company match up to
- 4%Eligible after one year of service working reg full time.
- PTO & Sick time
- Health saving account
- Parental Leave
- Eligible after one year of service working reg full time.
- Professional development assistance
- Employee assistance program
Hydro Builder Holdings is an equal opportunity employer. We value diversity and encourage candidates of all backgrounds to apply.
Salary : $18 - $20
