CFIBC Technical Lead

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

The Global Banking Chronos Team builds software that provides rapid automation, analytics and chatbot capability to our business users. We need a hands-on Technical Lead who will work with team members to build a mix of different technology solutions including analytics, chatbots and middleware/APIs.

Here’s what you can expect:

The Technical Lead will be facing off directly to the end user population to support requirements, design and production support activities. The candidate must be able to work in a mixed Linux / Windows environment with modern frameworks & libraries using Java, Python, Node HTML5 & React. The Technical Lead will be able to write technical agile stories and interact with other team members in New York, Toronto, London,

We are moving our infrastructure to Google cloud and are looking for a candidate with GCP DevOps experience, deploying systems, software & monitoring Cloud utilization. GCP solutions architect certification is a must. Familiar with google tools like big query, Dialogflow, Data Studio. Familiar with Infrastructure as Code to deploy VM’s, software and patches. Help team automate deployment to the cloud.

This role will also include several IT Service Owner responsibilities from configuration management to coordinating/managing BAU tasks such as patching/business continuity testing and multiple regulatory requirements. There are several other applications (outside of the Chronos Rapid Automation portfolio) in the Americas team that the Technical Lead would own responsibilities for including management of the Americas team’s service evergreening programme ensuring all applications are running on up-to-date and secure software and hardware.

The role is for a Technical Lead on the Global Banking Chronos Team working with multiple technologies. This role would work within a New York-based development team. To be successful in the role, the candidate will need to have 5 years of hands-on DevOps experience managing software and support with complex systems in production. Should be familiar with Agile and DevOps tooling and must have experience in the following areas:

• Experience managing and monitoring multiple production systems in data centers and cloud
• Able to code scripts in Shell, Python or Node
• Experience deploying infrastructure and software in the cloud (GCP preferred)
• Ability to build infrastructure as code
• Expert with Linux and windows operating systems and networking protocols.
• Understanding of security protocols for cloud environments.
• Worked with NoSQL and SQL databases.
• Experience setting up monitoring services like Grafana or Geneos.
• Experience with Alteryx or Talend to create automated data pipelines.
• Is familiar with CI/CD pipelines for deploying code to environments on premise and in cloud
• Ability to work with XML and JSON files
• DevOps Support for production systems
• Familiarity with Jira, Confluence, Git, Jenkins & Ansible

For this role, HSBC targets a fixed pay range between $101,700 and $152,500.

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

• Substantial Dev Ops experience with ability to work in a challenging and demanding environment across variety of projects ranging from small teams to larger initiatives. Technical Lead should be aware of market trends and have knowledge of Cloud and AI technologies
• Curious mindset and willing to learn new technology
• Good understanding of the agile / SAFE methodologies
• Strong communication skills
• Ability to work with globally distributed teams
• Able to write technical documentation
• Experience working with offshore teams
• Strong focus on production support requirements for a global front-line business

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.