Senior Manager, Chief Control Office

Job Description

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Global Payments Solutions (GPS) is one of HSBC's global product lines supporting Commercial Banking (CMB) and Global Banking (GB) clients to make and receive payments, and manage liquidity across borders and regulations, in multiple currencies.

The US Senior Manager Chief Control Office (CCO) is responsible for supporting the Chief Control Officer with directing and managing the integration of Core Operational Risk Management activities and able to provide feedback on the embedding of Operational Risk Management Framework activities within the Global Payments Solutions (GPS) Product line. This is a first Line of defense remit and established as a function, within the Global Payments Solutions (GPS) Chief Control Office, more formally aligned to the Group Non-Financial Risk (NFR) model.

The US GPS CCO Senior Manager is accountable for the Core Operational Risk Management activities with respect to specific risk categories, including Compliance, Business Continuity, Information Security, Privacy, Fraud, SOX, Product Due Diligence and Third Party Risk Management (Vendor) as required.

As our Senior Manager, Chief Control Office you will:

• Deliver the business strategy with strong knowledge of Commercial Banking (CMB) and ISB priorities
• Analysis – Take a lead role in providing feedback on proposed operational risk policy for the business and product partners and likely impacts
• Provide guidance to Risk Owners and Control Owners in adhering to the Non-Financial Risk Framework (NFR) and NFR policies
• Operations- Engage with relevant Risk Stewards to contribute to a standard Risk and Control Library for the businesses, as requested by a Risk/Control Owner
• Continuous Improvement: Proactively identify ways to track and provide advice on the completion of management response actions, ensure timely and accurate recording in the operational risk management system, HELIOS. Provide advice to the Risk Owners to support them in setting risk appetite
• Strategy- Execute oversight and embeddedness as required with oversight reviews relating to risks and controls, for example with respect to tracking remediation activities
• Communication – Deliver recommendations, produce operational risk reporting and insight based on results from the Risk and Control Assessment process used for Risk Owners, Control Owners and wider stakeholders or governance. Escalate top and emerging operational risks working with Risk Owners.
  
  

For this role, HSBC targets a pay range between $128,000.00 and $175,000.00.

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

Requirements

You´ll likely have the following qualifications to succeed in this role:

• The ability to support the businesses in its management of operational risk appetite, ensuring they operate in compliance, with operational risk framework and standards in a multi-geographic, matrix organization
• A strong capability in translating analysis results into strategic business recommendations
• A strong ability to develop, maintain constructive relationships with US Operational Risk teams and other ‘second line of defense’ teams, along with various Global partners, and others for operational risk and internal control matters across all levels and geographies of the bank
• Ability to pro-actively apply knowledge of the NFR in line with the core activities
  
  

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.