What are the responsibilities and job description for the ServiceNow Technical Business Analyst position at HTC Global Services?
Job Description
HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.
At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.
Job Description:
The ServiceNow Business Analyst performs business analysis and design as a member of a team in a global business change integration programs. The ServiceNow Business Analyst operates with a high level of interactive communication, demonstrating high levels of inclusion and cultural sensitivity. The project assignment is to lead in requirements capture for a ServiceNow platform integration.The ServiceNow Business Analyst will share best practices in relevant communities of practice, contributing to internal IT processes and standards for business analysis and design.
Responsibilities:
- Focused 80% or more of their day on ServiceNow specific integration work (running RAD and JAD sessions, capturing requirements from the product managers and platform leads)
- Experience in capturing, reviewing and analyzing ServiceNow requirements and assisting in building user stories for the integration of ServiceNow platforms is essential.
- Working with product managers and platform leads to identify business processes and ServiceNow workflows and translate them into stories for the ongoing platform integration.
- Partner with the Project Manager, to deliver high quality business cases, business process designs and ensure that proposed solutions meet established quality and compliance standards and business solution needs.
- Minimum 7 years of experience
- Experience with Service Now consolidations as a part of M&A activity is a strong plus.
- Prior BA experience working with Service Now is a MUST.
Education:
A Bachelor's Degree is required.
Location:
Onsite at Wilmington DE, Gaithersburg, MA, or New Haven CT client location.
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