112- Huck's Sales Associate

Job Description

SALES ASSOCIATE, FULL OR PART TIME

• Statement of the Job
  
  

Every sales associate is responsible for the proper and efficient operation of his or her shift, within company policy, to ensure that the shift contributes to the profitability of the store.

• The Duties and Responsibilities Are:
• Customer Service
  
  

Greets all customers promptly (including gasoline intercom) and provides courteous service adhering to all Best In Class standards

Ensures that store appearance reflects company expectations and standards

Ensures that the store is open and ready for business during all hours

Handles all customer conflicts by using our method of MAKE IT RIGHT

• General Job Duties
  
  

Is committed to our Vision/Mission Statement (T.H.A.N.K.S)

Performs specific tasks as assigned by the Store Manager

Follows all federal, state and local laws and ordinances pertaining to the operation of the store

Follows the work schedule as posted, unless a change in schedule is arranged with Store Manager

Operates shift within company guidelines and policies

Ensures Store Manager is made aware of all sales, cash, or operating discrepancies

Actively participates in all Company contests

Suggestive sells at all times

• Accounting
  
  

Completes a shift checklist according to company policy

Properly records all hours worked on the work station

Rings all sales on the sales register, with no exception

Accurately records all voids, refunds and price overrides

• Human Resources
  
  

Advises Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance

Treats all co-workers and customers with dignity and respect

Advises Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance

Records hours worked in the workstation

Complies with the Company Responsible Retailing policy

• Security
  
  

Ensures all cash handling procedures are followed

Ensures a safe shopping and working environment

Ensures all company assets are protected, including cash and merchandise

Ensures vendor check- in procedures are followed per company policy

Ensures cash is only kept in the safe and the register

Follows company policy with regard to excessive cash in registers, change fund and safe security as directed by Store Manager

Follows company policy with regard to not allowing another associate to operate his or her cash drawer

Follows company shift change procedures as per company policy

• Merchandising
  
  

Keeps coolers, drink boxes, store shelves, and displays fully stocked and fronted at all times

Properly cleans and maintains equipment and readies high-margin products such as coffee, fountain drinks, etc. as directed by Store Manager.

Uses correct pricing as listed on the DSD or grocery book for all merchandise

Uses suggestive selling techniques as directed by Store Manager

• Maintenance
  
  

Keeps store floors clean at all times, with specific responsibility being assigned by the Store Manager

Checks refrigeration equipment for proper performance and temperatures a minimum of once per shift

Cleans windows, floors, shelving, counters, gas pumps and parking lot to ensure they remain clean at all times.

Follows all items on the shift duty checklist

Immediately advises Store Manager of any maintenance problems.

• Safety
  
  

Ensures that ladders are properly used

Ensures that lifting procedures are followed per company policy

Ensures that wet floor signs are used, per company policy

Reports accidents promptly to store manager and corporate office