Parts Counterperson

Beaman Ford, a Hudson Automotive Company, is now hiring for a Parts Counter Person. 

Are you a team player with a strong work ethic? Do you have a go-getter personality with a customer service focus? Are you looking for a career with exponential opportunity for growth? If so, we want to speak with you. 

Automotive parts industry experience is required.  

Every employee with Hudson Automotive is essential to our success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.

Core Values

• We believe people are the key to our success.
• We are all responsible for the reputation and prosperity of the company and each other.
• We build trusting and lasting relationships.
• We humbly strive to improve and win.

What we offer

• Medical, Dental, Vision Insurance
• Life Insurance 
• 401k
• Paid Vacation/Holidays
• Paid Training
• Employee development through training and advancement opportunities
• Employee discounts on products & services
• Balanced work schedule

What you’ll do

• Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
• Answers phone calls, providing price quotes and other information.
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
• Pulls and fills orders from stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside sources and submits an emergency order, if necessary.
• Notifies the service advisor and the customer when special ordered parts have been received.
• Notifies the body shop when all parts have arrived and when they will be delivered.
• Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job numbers.
• Follows up on back-ordered parts.
• Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
• Replenishes assigned inventory daily.
• Assists outside sales representatives with their orders.
• Makes sure all internal requests for parts are billed on service repair order.
• Receives payment from retail customers or obtains credit authorization.
• Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
• Issues and tracks requested shop tools to technicians.
• Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
• Sets up orders for daily shipment, delivery, or pick-up.
• Solicits assigned accounts by phone.
• Keeps current on new products and product updates.
• Participates with the parts manager in maintaining a lost sales tracking program.

Hudson Automotive is a third-generation, family-owned and operated business proudly serving customers with all their automotive needs. Founded in 1948, Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with 31 dealerships and more than 2,600 employees throughout South Carolina, Georgia, North Carolina, Ohio, Louisiana, Kentucky and Tennessee.

Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyota’s President's Award, Nissan’s Global Award, Ford’s President's Award and the Honda President’s Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.