What are the responsibilities and job description for the Server position at Hudson House Lakewood?
Role Summary
A Server at Vandelay Hospitality Group is responsible for providing exceptional food and beverage service to guests. The Server is expected to perform in a hospitable, efficient manner and play an integral role in ensuring our guests have an outstanding dining experience. At all times, servers are expected to be attentive and anticipatory to guests needs. Our goal is to make everyone feel welcome, comfortable, important, and relaxed, while exceeding expectations of all.
Responsibilities
Maintain a high level of hospitality and professionalism with each team member and guest
Develop and retain a complete knowledge of all food, beverage, and dietary restrictions to answer guest questions
Ensure all steps of service are followed
Execute opening and closing procedures associated with assigned station
Work seamlessly and communicate with all team members
Assistant to assure guests have a valuable overall experience
Handle disputes and/or complaints with the utmost respect, professionalism and hospitality and go above and beyond to always accommodate special request
Attend Food, Wine and Team training opportunities
Requirements
2 years of server experience in an upscale or fine-dining high volume establishment
Will be required to complete and pass quizzes on product/job knowledge
Positive attitude, a sense of responsibility and ownership of the position
Appetite for creating memorable moments of hospitality for our guests
Desire to learn and grow within the position and restaurant
Knowledge and passion for wine, beer, and craft cocktails
Understanding of classic food, wine service, pairings, and service ware
Detail oriented with strong communication skills
Team oriented with a strong sense of punctuality and reliability
Perks
Family meals
Benefits available
Flexible schedule
Professional development and career growth
Dining discounts at all Vandelay Hospitality Group brands
Referral Program
Closed on Thanksgiving, Christmas and the 4th of July
Benefits:
Employee discount
Flexible schedule
Health insurance
Paid training
Vandelay Hospitality Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category.