Phone operator- Jupiter

Description

Responsibilities

Medical Receptionist

At A Glance:

Conviva is seeking a dedicated, compassionate, and cheerful – Front Desk Medical Receptionist- who is interested in growing with the company and being a part of something great!

Job Description

Seeking a Medical Receptionist for the Front Desk whose smile can be felt from the other side of the phone. If that’s you, apply today!

About Conviva:

Conviva is a wholly owned, subsidiary of Humana. At Conviva Care Solutions, we want to inspire people to live their best healthy life. Conviva Care Solutions is a management services organization representing nearly 300 physician practices, 800 clinicians, and 300,000 patients across the states of Florida and Texas. We need people with a passion for helping others and making change happen. We don’t want to be like everyone else in the industry—we want to be better. And we’re looking for talent that wants to grow, be challenged and inspired to help make that happen.

At A Glance:

Conviva is seeking a dedicated, compassionate, and cheerful – Front Desk Medical Receptionist- who is interested in growing with the company and being a part of something great!

Vaccine Policy:

•             We will require full COVID vaccination for this job as we are a healthcare company committed to putting health and safety first for our members, patients, associates and the communities we serve. This job must be in the office and requires close personal interaction with patients. You will not be able to social distance.

•             If progressed to offer, you will be required to provide proof of full vaccination where allowed by law. Medical and religious exemptions will be considered on a case by case basis. Requests for these exemptions should be submitted at least 2 week prior to your scheduled first day of work.

•             New hires have until January 14, 2022 to become fully vaccinated

Receptionist 1 Job Functions:

• Operates a switchboard or multi-line phone and maintains long distance call logs
• Maintains the reception area
• Appointment scheduling
• Verification of insurances
• Collecting patient charges
• Takes and distributes accurate messages
• Greets visitors and determines the nature of their visit
• Issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee
• Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address.
• Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages.

Additional Job Description

Required Qualifications

• Experience in a medical office
• High School Diploma or GED.
• Six months to one year of multi phone line experience
• Excellent Customer Service and phone etiquette.
• Knowledge of MS Office (Word, Excel, Outlook, Access)

This role is considered patient facing and is part of Conviva's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB

Preferred Qualifications

• Bilingual (English/Spanish)
• Associate degree
• Experience with ECW
• Knowledge of Medical terminology
• Medical Assistant Diploma or certification

Medical Receptionist Working hours:

Scheduled 40 hours per week

Monday to Friday 8AM-5PM

Schedule may change as per center needs

Being a part of the Conviva team gives you:

We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k with company matching, tuition reimbursement, weeks of paid vacation time, paid holidays, work-life balance, growth, a positive and fun culture and much more.

Come plant some roots with us. Apply Today!

Additional Information

Alert:  Conviva, a subsidiary of Humana, values personal identity protection.  Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file.  When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana’s secure website.  

Interview Format:

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire interview.  In this interview, you will receive a set of interview questions over your phone and you will provide recorded or text message responses to each question. You should anticipate this interview to take about 15 minutes. Your recorded interview will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours